PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cruise Canada and Cruise America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cruise Canada
Cruise America

Cruise Canada and Cruise America Overview

Total reviews 1 134
Company responses 0 0
Issues resolved 0 2

Cruise Canada and Cruise America Consumer Ratings

Rank
1135 out of 4433 in Dealers category
63 out of 394 in Rentals category
Value for money
446 in category
47 in category
Price Affordability
641 in category
51 in category
Customer service
1573 in category
50 in category
Product or Service Quality
1431 in category
57 in category

Cruise Canada and Cruise America Rating Details

Value for money
2 (1 review)
1.8 (46 reviews)
Reviewer's quote

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would put on my Visa! When we took the vehicle back, there was about $500 extra billing charged to us - which we did not find clearly stated in agreement. Total *** game with this group....

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...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

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Price Affordability
2 (1 review)
2.2 (59 reviews)
Reviewer's quote

No items

Not safe! We're still waiting for a response from the customer service department besides email auto-responses, for any kind of price adjustments. It's been over a month now. We are very uhappy with the quality of these vehicles, the lack of true disclosure, false advertising and especially the...

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Customer service
1 (1 review)
1.4 (67 reviews)
Reviewer's quote

No items

...The customer service agent told me that this is fine and will be taken care of. While returning the vehicle, the scratch was noted as damage and I was charged $1500 on my credit card. The lady at the San Jose dealer was rude, and did not make a note of my concerns..

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Product or Service Quality
1 (1 review)
1.5 (67 reviews)
Reviewer's quote

No items

...n the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower, the water pump, the ...

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Cruise Canada and Cruise America Pros and Cons

Pros
No votes
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
Cons
No votes
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • No customer service

Cruise Canada and Cruise America Most Positive Reviews

Top rated reviews
No votes
5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

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No votes
4.9

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV...

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Cruise Canada and Cruise America Most Critical Reviews

Lowest rated reviews
1.4

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would...

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1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

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No votes
1

RV broke down completely in parking lot-no power, no generator backup, nothing. Told me they could get the RV to a shop...

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Cruise Canada and Cruise America Latest Reviews

Recent published reviews
No votes
1

Rented a standard rv from Cruise America in Albuquerque, NM; drove 5 hours to our campsite to find that the toilet and...

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No votes
1.1

I have rented from Cruise America for a 10 day one-way drop off deal. I am renting an RV for the first time, and like th...

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Cruise Canada and Cruise America Products and Services

Most reviewed product and services
  • Cruise Canada Rv Rental (1 review)
  • Cruise America Rv Rental (84 reviews)
  • Cruise America Customer Care (8 reviews)