PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cruise America and Cruise Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cruise America
Cruise Canada

Cruise America and Cruise Canada Overview

Total reviews 135 1
Company responses 0 0
Issues resolved 2 0

Cruise America and Cruise Canada Consumer Ratings

Rank
61 out of 396 in Rentals category
1174 out of 4549 in Dealers category
Product or Service Quality
64 in category
1475 in category
Customer service
52 in category
1634 in category
Price Affordability
50 in category
670 in category
Value for money
48 in category
461 in category

Cruise America and Cruise Canada Rating Details

Product or Service Quality
1.5 (68 reviews)
1 (1 review)
Reviewer's quote

...I have noticed this during our 7th day and informed the customer service(after 120mins of wait time on phone). The customer service agent told me that this is fine and will be taken care of. While returning the vehicle, the scratch was noted as damage and I was charged $1500 on my credit card...

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My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would put on my Visa! When we took the vehicle back, there was about $500 extra billing charged to us - which we did not find clearly stated in agreement. Total *** game with this group....

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Customer service
1.4 (67 reviews)
1 (1 review)
Reviewer's quote

...explain the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower,...

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No items

Price Affordability
2.2 (59 reviews)
2 (1 review)
Reviewer's quote

Not safe! We're still waiting for a response from the customer service department besides email auto-responses, for any kind of price adjustments. It's been over a month now. We are very uhappy with the quality of these vehicles, the lack of true disclosure, false advertising and especially the...

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No items

Value for money
1.8 (46 reviews)
2 (1 review)
Reviewer's quote

...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

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No items

Cruise America and Cruise Canada Pros and Cons

Pros
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
No votes
Cons
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • No customer service
No votes

Cruise America and Cruise Canada Most Positive Reviews

Top rated reviews
5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

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No votes
4.9

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV...

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No votes

Cruise America and Cruise Canada Most Critical Reviews

Lowest rated reviews
1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

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1.4

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would...

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1

RV broke down completely in parking lot-no power, no generator backup, nothing. Told me they could get the RV to a shop...

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No votes

Cruise America and Cruise Canada Latest Reviews

Recent published reviews
1

Cruise America is a horrible company to work with. The RV we rented had numerous mechanical problems. The steering was o...

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No votes
1

Rented a standard rv from Cruise America in Albuquerque, NM; drove 5 hours to our campsite to find that the toilet and...

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No votes

Cruise America and Cruise Canada Products and Services

Most reviewed product and services
  • Cruise America Rv Rental (86 reviews)
  • Cruise Canada Rv Rental (1 review)