PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cruise America and Cruise Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cruise America
Cruise Canada

Cruise America and Cruise Canada Overview

Total reviews
129
1
Company responses
0
0
Issues resolved
2
0

Cruise America was first mentioned on PissedConsumer on Feb 7, 2012 and since then this brand received 129 reviews. It is 128 reviews more than Cruise Canada received since May 2, 2017.

Cruise America and Cruise Canada Consumer Ratings

Rank
54 out of 725 in Rentals category
1097 out of 5288 in Dealers category
Customer service
46 in category
1331 in category
Product or Service Quality
57 in category
1228 in category
Price Affordability
45 in category
571 in category

Cruise America and Cruise Canada Rating Details

Customer service
1.4 (65 reviews)
1 (1 review)
Reviewer's quote

...explain the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower,...

PissedConsumer1566019

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would put on my Visa! When we took the vehicle back, there was about $500 extra billing charged to us - which we did not find clearly stated in agreement. Total *** game with this group....

Leon S
Product or Service Quality
1.5 (64 reviews)
1 (1 review)
Reviewer's quote

...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

Devorah R

No items

Price Affordability
2.2 (57 reviews)
2 (1 review)
Reviewer's quote

Not safe! We're still waiting for a response from the customer service department besides email auto-responses, for any kind of price adjustments. It's been over a month now. We are very uhappy with the quality of these vehicles, the lack of true disclosure, false advertising and especially the...

Daevion

No items

Cruise America and Cruise Canada Pros and Cons

Pros
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
No votes
Cons
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • Lack of accountability and contact details for staff
No votes

Cruise America and Cruise Canada Most Positive Reviews

Top rated reviews
5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

No votes

Cruise America and Cruise Canada Most Critical Reviews

Lowest rated reviews
1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

1.3

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would...

Cruise America and Cruise Canada Latest Reviews

Recent published reviews
1.8

Please DO NOT rent a RV from Cruise America...Unless you want to put your family in harms way. The vehicle steering whee...

Read all 129 reviews
No votes

Cruise America and Cruise Canada Products and Services

Most reviewed product and services
  • Cruise America Rv Rental (82 reviews)
  • Cruise America Customer Care (8 reviews)
  • Cruise Canada Rv Rental (1 review)