PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Crossroads Rv and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Crossroads Rv
Jayco

Crossroads Rv and Jayco Overview

Total reviews
114
390
Company responses
0
0
Issues resolved
0
3

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 390 reviews. It is 276 reviews more than Crossroads Rv received since Jul 17, 2013.

Crossroads Rv and Jayco Consumer Ratings

Rank
683 out of 5350 in Dealers category
545 out of 5350 in Dealers category
Customer service
414 in category
406 in category
Value for money
427 in category
438 in category
Product or Service Quality
468 in category
454 in category

According to consumer ratings and reviews, Jayco ranks 138 points higher in the Dealers category than Crossroads Rv. People gave Crossroads Rv 1.6 stars for Customer service criterion in Dealers category and it is 1336 points higher than the worst rated brand in this category. At the same time, Jayco was rated 1.6 stars for Customer service criterion in this category and it is 1344 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Crossroads Rv has a higher rating than Jayco. Regarding Product or Service Quality criterion, consumers gave Crossroads Rv 1.5 stars and it is 73% greater than other in category. Jayco however was rated 1.6 stars and it is 74% greater than other in category.

Crossroads Rv and Jayco Rating Details

Customer service
1.6 (52 reviews)
1.6 (214 reviews)
Reviewer's quote

...Really not impressed with workmanship and customer service. I was told "sorry but trailer is out of warranty" basically my problem. And now my rear stabilisers are broken!..

Bob L

We bought our Jayco feather light in 2018 and floor in front of door discolored and Jayco will not authorize fixing as stating we had something on the floor which discolored it , it’s still under warranty . Picture attached

Linda
Value for money
1.9 (47 reviews)
1.8 (186 reviews)
Reviewer's quote

This is certainly NOT a good example of Crossroads Customer Service. Owners have expressed their problem of un-curable smell. We have had the RV for 4 years. NOTHING helps take it away. Everyone that enters RV comments on how unpleasant the odor is. It filters into anything brought into the RV. We...

Leona K

Camping World, another notoriously underhanded business shares responsibility in this too. This piece of absolute JUNK was delivered brand new to me (cost 22k) with so many defects it is like something out of a weird dream. First of all, it had a gas leak! That is inexcusable and potentially fatal....

William M
Product or Service Quality
1.5 (47 reviews)
1.6 (203 reviews)
Reviewer's quote

I bought a new redwood and it is the sorry product that I have purchased ever..

Rodney H

I have been very dissatisfied with this Trailer and of Camping World with the worst customer service I've ever had. We wish we would never purchased from Jayco and Camping World. We also noticed the top of the front cap is fading and Camping World of New Mexico did not apply the sealer that we paid...

William J

Crossroads Rv and Jayco Pros and Cons

Pros
  • Idea of having a fifth wheel
  • Product layout
  • Layout
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
Cons
  • Very poor quality and workmenship
  • Poor quality
  • Customer service
  • Poor quality of construction
  • Poor quality
  • Customer service

Crossroads Rv and Jayco Most Positive Reviews

Top rated reviews
5

We bought a 2017 Crossroads Sunset Trail Grand Reserve from Rick Baker RV in Green Cove Springs, Fl in March. We have...

5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

Crossroads Rv and Jayco Most Critical Reviews

Lowest rated reviews
1

I bought a 2012 Cross Roads Camper from a dealer. I bought it in August of 2013 closed it in October 2013 Re-opened it...

1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

Crossroads Rv and Jayco Latest Reviews

Recent published reviews
1.1

Where to start? My trailer is 6 months old. The first thing to happen, refrigerator door handle breaks. As an aircraft m...

Read all 114 reviews
5

Company seems good. They have taken care of everything that the local RV dealer asked them to fix (for us). Problem is t...

Read all 390 reviews

Crossroads Rv and Jayco Products and Services

Most reviewed product and services
  • Crossroads Rv Rv (55 reviews)
  • Crossroads Rv Rv Repair (4 reviews)
  • 2014 Crossroads Rv Zinger Rv (2 reviews)
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)