PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Crossroads Rv and Heartland Rvs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Crossroads Rv
Heartland Rvs

Crossroads Rv and Heartland Rvs Overview

Total reviews
116
480
Company responses
0
0
Issues resolved
0
1

Crossroads Rv and Heartland Rvs Consumer Ratings

Rank
762 out of 4276 in Dealers category
761 out of 4276 in Dealers category
Customer service
461 in category
464 in category
Value for money
480 in category
534 in category
Product or Service Quality
514 in category
543 in category
Price Affordability
472 in category
482 in category

Crossroads Rv and Heartland Rvs Rating Details

Customer service
1.6 (53 reviews)
1.5 (231 reviews)
Reviewer's quote

...Really not impressed with workmanship and customer service. I was told "sorry but trailer is out of warranty" basically my problem. And now my rear stabilisers are broken!..

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So let me move on to Heartland's excellent customer service (sarcasm). When I encountered the first problem (thermostat), I was informed that the warranty requires that I bring the RV back to the dealer, which is 120 miles from where I live. As stated earlier, I'm living in the RV while I build, so...

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Value for money
1.9 (48 reviews)
1.6 (190 reviews)
Reviewer's quote

...We need a new one or just our money back. Who else is planning to sue these guys? Let’s team up and put them out of business. Stealing from hard working Americans!!!!!..

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...as our 1 year warranty expired in June we have been Rvers foe 13 years never had these issues with other brands please don’t spend such a great amount of money on This...

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Product or Service Quality
1.5 (48 reviews)
1.4 (221 reviews)
Reviewer's quote

...Took all of the info and then told me to take it to a service center. How about you send someone out here to fix it. Next I contacted the place I bought it from...

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Very poor quality. The dealer Harold Trailers Sales in Indianola, Iowa also lied..

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Price Affordability
2.3 (40 reviews)
2.2 (194 reviews)
Reviewer's quote

...By the time it was over they tried to charge us almost $1900 above and beyond the $18,000 asking price. They saw a female and decided to hit her over the head, thank goodness she called me and I told her to leave!! We’ll definitely do business elsewhere..

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'Yes - we know that the construction is shoddy, but the public will pay what we're asking because there really aren't any other options in their price range. ' That's a pitiful way to do business, and it's shocking to me that people just accept this. WHY is this SO talked about in the online...

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Crossroads Rv and Heartland Rvs Pros and Cons

Pros
  • Idea of having a fifth wheel
  • Product layout
  • Liked the layout
  • Floor plan
  • Good sales people
  • Floor plan and the options
Cons
  • Very poor quality and workmenship
  • Poor quality
  • Customer service
  • Customer service
  • Purchase was a mistake
  • Quality

Crossroads Rv and Heartland Rvs Most Positive Reviews

Top rated reviews
5

We bought a 2017 Crossroads Sunset Trail Grand Reserve from Rick Baker RV in Green Cove Springs, Fl in March. We have...

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5

Bought a 2015 Heartland Big Country 5th wheel a little over a month ago. The "Love Seat" didn't recline but maybe 2 "...

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5

We had a no issues on our unit...but we did regular maintenance. If you had read your manual most things are covered....

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5

It just keeps getting worse, everyday since day one things are wrong, now with 4 lights over seating area I only have 1...

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Crossroads Rv and Heartland Rvs Most Critical Reviews

Lowest rated reviews
1

I bought a 2012 Cross Roads Camper from a dealer. I bought it in August of 2013 closed it in October 2013 Re-opened it...

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1

Have had this camper just over a year, took it out twice 1st year due to constraints...while my daughter and her...

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1

2014 zinger 5th wheel wall panels came off in bedroom just driving it home. Dealer repaired many problems to numerous...

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1

Our trailer had gone to heartland for "warranty work" and upon returning now has more issues than when it left, upon...

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Crossroads Rv and Heartland Rvs Latest Reviews

Recent published reviews
No votes

have power outside nothing inside my tip outis out and can not close it

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1

2017 Fuel Toy hauler and nothing but problems now. Constant leaks in the windows, toilets, you name it. A lot of money...

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1

Had delivered to Florida from Michigan. Did right of refusal with in 3 business days. Unit was put together by kindergar...

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No votes

Camping World of North Little Rock still says that heartland will not send the needed parts to repair my 2020 pioneer...

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Crossroads Rv and Heartland Rvs Products and Services

Most reviewed product and services
  • Crossroads Rv Rv (55 reviews)
  • Crossroads Rv Rv Repair (4 reviews)
  • 2014 Crossroads Rv Zinger Rv (2 reviews)
  • Heartland Rvs Rv (164 reviews)
  • Heartland Rvs Repair (15 reviews)
  • Heartland Rvs Rv Repair (11 reviews)