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Cross Country Home Services

Household Services
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $68.2K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.1
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Over the phone customer service and supervisor attention 2
  • Very busy very busy 1
  • Thinking i had an actual warranty 1
  • Repairman that was sent to my house 1
  • Reasonable premiums 1

Customers don't like

  • Take it or leave it resolutions4
  • Slow response time3
  • Claim denied for fabricated reason3
  • Agents were rude3
  • Warranty should hear the customer out see listen to their side2
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Terminix

Household Services
  • 0 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Technicians 7
  • Technicians that did their job and had product available 5
  • Horrific 4
  • Tech who service home 3
  • Staff who service property 3

Customers don't like

  • Customer service13
  • Service9
  • Fraudulent activity6
  • Service received5
  • Impossible scheduling5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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