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Cross Country Home Services

Household Services
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $43.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.1
Customer service
Reliability
Staff
Diversity of Products or Services
  • Customer service is great 1
  • Quick response 1
  • Reasonable premiums 1
  • Thinking i had an actual warranty 1
  • Very busy very busy 1

Customers don't like

  • Being placated4
  • Agents were rude3
  • Lack of effort3
  • Slow response time3
  • Very poor service and contract fraud3
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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