PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cross Country Home Services and Micro Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cross Country Home Services
Micro Center

Cross Country Home Services and Micro Center Overview

Total reviews 131 294
Company responses 0 47
Issues resolved 2 2

Cross Country Home Services and Micro Center Consumer Ratings

Rank
205 out of 923 in Household Services category
157 out of 1835 in Appliances and Electronics category
Customer service
97 in category
195 in category
Warranty
89 in category
117 in category
Product or Service Quality
116 in category
126 in category
Advertised vs Delivered
74 in category
89 in category

Cross Country Home Services and Micro Center Rating Details

Customer service
1.2 (67 reviews)
1.5 (121 reviews)
Reviewer's quote

After putting up with the poor service, lack of vendors in our area and frankly the outright lies from what CCHS calls customer service, we let our membership lapse. It's not that we shouldn't have cancelled long ago but, after fighting back and forth for a week they stepped up and paid for half of...

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...THAT NIGHT I CALLED TECH SERVICE , THEN NEXT DAY CUSTOMER SERVICE HEADQUARTERS, THEY WERE SUPPOSED TO CALL ME BACK AND HAVENT . THEN I GOT ON LINKED IN SENT EMAIL TO C. E...

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Warranty
1.1 (61 reviews)
2 (76 reviews)
Reviewer's quote

In April 2019 I purchased the Sears Home Warranty plan based on my 40 year history with purchasing Sears products and the recommendation of one of their service technicians. In May I upgraded to the full house plan and added separate coverage for my split air/heat unit in my room addition. On...

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bought a 2080 ti a couple months back and the guy at the counter really sold me on the 2 year warranty arguing i could take it back for most any reason at all so long as it wasnt physically damaged and then i go up there tonight to turn it in and sure enough they couldnt find anything wrong with...

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Product or Service Quality
1.1 (58 reviews)
2 (89 reviews)
Reviewer's quote

After repeated attempts to get Cinch to step up and reimburse us for our bi-annual service agreement with CCHS, we simply refused to renew our policy. We had far too many issues with Sears/CCHS to want to even consider continuing with Cinch. We have moved our policy over to Choice in the hopes they...

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Microsoft called me back because they opened a ticket for me to speak with a level 2 tech he said to bring in my computer to their service center and they would try to fix the problem for me after 3 days I picked up my computer they told me that they did a complete clean install and updated all the...

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Advertised vs Delivered
1.1 (56 reviews)
2.2 (45 reviews)
Reviewer's quote

First they were Sears but after they went bankrupt their named was changed to CCHS but theit contracts were just as worthless. CCHS must be going bankrupt too as they have changed their name to Cinch. Great formula. Don't pay on your claims, change your name, don't pay on those claims, change your...

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I have a warranty question on my broken $500 laptop, and I can't get through to ANY store! My Michigan store kept disconnecting me during many, multiple calls, and no one answers the Columbus OH store either!Can MC please change their policy and put people back on the phones? Having a customer svc...

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Cross Country Home Services and Micro Center Pros and Cons

Pros
  • Thinking i had an actual warranty
  • Over the phone customer service and supervisor attention
  • Easy payment process
  • Pricing
  • Price and selection
  • Micro center products
Cons
  • Being placated
  • Take it or leave it resolutions
  • Slow response time
  • Customer service
  • Overall service
  • Warranty policy

Cross Country Home Services and Micro Center Most Positive Reviews

Top rated reviews
No votes
5

I brought my custom PC (not purchased at microcenter) into microcenter for a diagnostics to find out why it was screen...

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No votes
5

I liked them very much because whenever I went to buy my PC they assisted me with everything

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Cross Country Home Services and Micro Center Most Critical Reviews

Lowest rated reviews
1

FEBRUARY 2014 WAS THE FIRST TIME I PLACED THIS CLAIM. THE COMPANY WAS SO SLOW IN DISBURSING THE CHECK I HAD TO INSTALL A...

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1

Today I tried to call in to the store to inquire about a product. I was waiting on the phone for nearly 40 minutes and...

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1

I noticed in late February that we were having less heat output. Shortly after that, our furnace began making horrible...

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1

I purchased my second ipad from a MicroCenter on Central Avenue in Yonkers, NY. In addition, I purchased an extended wa...

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Cross Country Home Services and Micro Center Latest Reviews

Recent published reviews
1.5

After repeated attempts to get Cinch to step up and reimburse us for our bi-annual service agreement with CCHS, we...

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1.8

bought a 2080 ti a couple months back and the guy at the counter really sold me on the 2 year warranty arguing i could...

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No votes

I own a double oven range. I have been unable to use it and have called multiple times only to be told I need parts...

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3.2

I have a warranty question on my broken $500 laptop, and I can't get through to ANY store! My Michigan store kept discon...

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Cross Country Home Services and Micro Center Products and Services

Most reviewed product and services
  • Cross Country Home Services Warranty (16 reviews)
  • Cross Country Home Services Home Warranty (11 reviews)
  • Cross Country Home Services Homeowners Policy Claim (9 reviews)
  • Micro Center Manager (34 reviews)
  • Micro Center Laptop Repair (17 reviews)
  • Micro Center Warranty (16 reviews)