PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cross Country Home Services and Micro Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cross Country Home Services
Micro Center

Cross Country Home Services and Micro Center Overview

Total reviews
126
294
Company responses
0
47
Issues resolved
2
2

Cross Country Home Services and Micro Center Consumer Ratings

Rank
201 out of 926 in Household Services category
154 out of 1779 in Appliances and Electronics category
Customer service
100 in category
199 in category
Warranty
95 in category
122 in category
Product or Service Quality
118 in category
129 in category
Advertised vs Delivered
82 in category
88 in category

Cross Country Home Services and Micro Center Rating Details

Customer service
1.2 (63 reviews)
1.5 (120 reviews)
Reviewer's quote

...I called customer service and was told they had no record of my claim. Another appointment was scheduled for the following week. The service technician that came said he does not work on split units and left...

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...THAT NIGHT I CALLED TECH SERVICE , THEN NEXT DAY CUSTOMER SERVICE HEADQUARTERS, THEY WERE SUPPOSED TO CALL ME BACK AND HAVENT . THEN I GOT ON LINKED IN SENT EMAIL TO C. E...

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Warranty
1.1 (57 reviews)
2 (75 reviews)
Reviewer's quote

We took a warranty out with this company thinking we were taking out a Sears warranty. Having always had good luck with Sears and their appliance warranty we went into it with good faith. That was such a big mistake...

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...This morning i got a call saying my warranty only covered the one year manufacturer defects and that they were closing my ticket. Now I have no Rift as its two hours away, I was lied to, my money was stolen and my time was wasted. Horrible experience..

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Product or Service Quality
1.1 (54 reviews)
2 (88 reviews)
Reviewer's quote

i was an employee and thought I would get good service since I worked there. We spent a month with no ac and no service, kept getting the run around. They think a name change to Cinch is going to change their reputation..

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Microsoft called me back because they opened a ticket for me to speak with a level 2 tech he said to bring in my computer to their service center and they would try to fix the problem for me after 3 days I picked up my computer they told me that they did a complete clean install and updated all the...

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Advertised vs Delivered
1.1 (52 reviews)
2.1 (45 reviews)
Reviewer's quote

It's been said, "if it seems to be too good to be true, it usually is". ViaSEARS, I've been a happy and satisfied extended warranty customer for my Craftsman and Kenmore appliance/tools and have been tickled to be covered by such a great outfit as their subcontractors and in house repair staffs.And...

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Due to the fact that Micro Center doesn't allow cash or checks anymore, I will no longer shop at any of your stores. I always in the past would steer people your direction for repairs or to buy new but now that has changed.

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Cross Country Home Services and Micro Center Pros and Cons

Pros
  • Thinking i had an actual warranty
  • Over the phone customer service and supervisor attention
  • Easy payment process
  • Pricing
  • Price and selection
  • Micro center products
Cons
  • Take it or leave it resolutions
  • Slow response time
  • Being placated
  • Customer service
  • Overall service
  • Warranty policy

Cross Country Home Services and Micro Center Most Positive Reviews

Top rated reviews
No votes
5

I brought my custom PC (not purchased at microcenter) into microcenter for a diagnostics to find out why it was screen...

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No votes
5

I liked them very much because whenever I went to buy my PC they assisted me with everything

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Cross Country Home Services and Micro Center Most Critical Reviews

Lowest rated reviews
1

FEBRUARY 2014 WAS THE FIRST TIME I PLACED THIS CLAIM. THE COMPANY WAS SO SLOW IN DISBURSING THE CHECK I HAD TO INSTALL A...

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1

Today I tried to call in to the store to inquire about a product. I was waiting on the phone for nearly 40 minutes and...

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1

I noticed in late February that we were having less heat output. Shortly after that, our furnace began making horrible...

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1

I purchased my second ipad from a MicroCenter on Central Avenue in Yonkers, NY. In addition, I purchased an extended wa...

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Cross Country Home Services and Micro Center Latest Reviews

Recent published reviews
1

In April 2019 I purchased the Sears Home Warranty plan based on my 40 year history with purchasing Sears products and...

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No votes

Dell acknowledged that the computer was to be repaired under warranty but has never scheduled where and when that would...

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1

i was an employee and thought I would get good service since I worked there. We spent a month with no ac and no...

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No votes

Please sell in bulk cheap Chinese arduino uno, mega and nano.

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Cross Country Home Services and Micro Center Products and Services

Most reviewed product and services
  • Cross Country Home Services Warranty (16 reviews)
  • Cross Country Home Services Home Warranty (11 reviews)
  • Cross Country Home Services Air Conditioner Warranty (9 reviews)
  • Micro Center Customer Care (34 reviews)
  • Micro Center Manager (33 reviews)
  • Micro Center Laptop Repair (17 reviews)