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Cross Country Home Services

Household Services
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $43.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.1
Customer service
Reliability
Staff
Diversity of Products or Services
Turnaround Time
  • Customer service is great 1
  • Quick response 1
  • Reasonable premiums 1
  • Thinking i had an actual warranty 1
  • Very busy very busy 1

Customers don't like

  • Being placated4
  • Agents were rude3
  • Lack of effort3
  • Slow response time3
  • Very poor service and contract fraud3
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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Diversity of Products or Services
Turnaround Time
  • Will never use again 9
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence14
  • Customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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