Start a new comparison
Delete

Cross Country Home Services

Household Services
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $67.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.1
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Over the phone customer service and supervisor attention 2
  • Very busy very busy 1
  • Thinking i had an actual warranty 1
  • Reasonable premiums 1
  • Quick response 1

Customers don't like

  • Take it or leave it resolutions3
  • Slow response time3
  • Claim denied for fabricated reason3
  • Agents were rude3
  • Warranty should hear the customer out see listen to their side2
Delete

First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Will never use again 11
  • Will never use 10
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service16
  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel