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Cross Country Home Services

Household Services
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $59K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Over the phone customer service and supervisor attention 2
  • Very busy very busy 1
  • Thinking i had an actual warranty 1
  • Reasonable premiums 1
  • Quick response 1

Customers don't like

  • Take it or leave it resolutions3
  • Slow response time3
  • Claim denied for fabricated reason3
  • Agents were rude3
  • Slow response by cross country2
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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Turnaround Time
Diversity of Products or Services
  • Will never use again 11
  • Will never use 9
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service17
  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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