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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 731 TOTAL REVIEWS
  • $93.6K CLAIMED LOSSES
  • $523 AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 6
  • Plan price 5
  • No contracts 3
  • Price 2

Customers don't like

  • Customer service8
  • Lousy customer service5
  • Customer service or that i still dont have my refund5
  • Slow data4
  • Lies taking no responsibility for the inconveniences the cause4
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service3
  • Being mislead and wasting my time3
  • Phone shut off without notice2
  • Extremely long wait times with lies2
  • Calling india to be put on hold2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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