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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1159 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $395 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • No contract 13
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Customer service very poor4
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 818 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $497 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 6
  • Plan price 5
  • No contracts 3
  • Price 2

Customers don't like

  • Customer service25
  • Slow data5
  • Lousy customer service5
  • Lies taking no responsibility for the inconveniences the cause5
  • Customer service or that i still dont have my refund5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Valrico, Florida, United States #1202391

Tracfone Support / Customer Service S U C K S!!!!!