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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 653 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $561 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • Phone price 2
  • Price 2

Customers don't like

  • Customer service or that i still dont have my refund5
  • Lousy customer service5
  • Lies taking no responsibility for the inconveniences the cause4
  • Customer service3
  • False avertising3
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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Bub
Valrico, Florida, United States #1202391

Tracfone Support / Customer Service S U C K S!!!!!