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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 606 TOTAL REVIEWS
  • $88.7K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Plan price 5
  • Affordable prices 5
  • Better than average prices and service 4
  • I hated my cricket experience 4
  • Cricket sucks all around the board 3

Customers don't like

  • Customer service9
  • Lousy customer service7
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 957 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Bub
Bub Valrico, Florida, United States #1202391
Tracfone Support / Customer Service S U C K S!!!!!