Cricket Wireless vs Tracfone

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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 575 TOTAL REVIEWS
  • $78.2K CLAIMED LOSSES
  • $528 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • I hated my cricket experience 4
  • Cricket sucks all around the board 3

Customers don't like

  • Customer service9
  • Lousy customer service8
  • Being lied to5
  • Lies taking no responsibility for the inconveniences the cause5
  • Unwillingness to really listen to customers4

Products by Cricket Wireless

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Tracfone

Telecommunications
  • 10 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people11
  • Customer service10
  • Service while trying add minutes7

Products by Tracfone

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Bub
Bub Valrico, Florida, United States #1202391
Tracfone Support / Customer Service S U C K S!!!!!