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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $89K CLAIMED LOSSES
  • $567 AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • Cricket sucks all around the board 4
  • I hated my cricket experience 4

Customers don't like

  • Customer service11
  • Lousy customer service9
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Bub
Valrico, Florida, United States #1202391

Tracfone Support / Customer Service S U C K S!!!!!