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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 696 TOTAL REVIEWS
  • $93.1K CLAIMED LOSSES
  • $541 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Affordable prices 6
  • Better than average prices and service 6
  • Plan price 5
  • Phone price 2
  • Price 2

Customers don't like

  • Customer service7
  • Customer service or that i still dont have my refund5
  • Lousy customer service5
  • Lies taking no responsibility for the inconveniences the cause4
  • Slow data3
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1580 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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