Cricket Wireless vs Straight Talk Wireless

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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $88.2K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • I hated my cricket experience 4
  • Cricket sucks all around the board 3

Customers don't like

  • Customer service9
  • Lousy customer service8
  • Being lied to5
  • Lies taking no responsibility for the inconveniences the cause5
  • Unwillingness to really listen to customers4

Products by Cricket Wireless

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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