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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 607 TOTAL REVIEWS
  • $88.7K CLAIMED LOSSES
  • $576 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Plan price 5
  • Affordable prices 5
  • Better than average prices and service 4
  • I hated my cricket experience 4
  • Cricket sucks all around the board 3

Customers don't like

  • Customer service9
  • Lousy customer service8
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service36
  • Run around from sprint18
  • Given the runaround12
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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