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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1357 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • That they had good service 4

Customers don't like

  • Customer service38
  • Service6
  • Unprofessional service5
  • Unable to use cell phone5
  • Metro pcs5
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $94.7K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 6
  • Plan price 5
  • No contracts 3
  • Price 2

Customers don't like

  • Customer service25
  • Lousy customer service5
  • Lies taking no responsibility for the inconveniences the cause5
  • Customer service or that i still dont have my refund5
  • Slow data4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1498162

metro advertised free cells available on their site. Not true.

New offer 2 free months. It is a rebate. One pays upfront. In fact metro no longer has phone support for their site.First, offer of free cell only available in stores.

Many did not answer the phone! Finally found a store nearby. knowledgeable person, however found less expensive service elsewhere. I have an unlock GSM phone and an unlocked GSM/cdma phone.Freedom!

the cricket store near us has one rude agent. Many complaints.

Others are excellent. However, the fees for upgrade or a new member with no number to port can be spent elsewhere.

Anonymous
Indian Shores, Florida, United States #1349785

metro is a complete RIP OFF. I WASW SUPPOSE TO GET A $50.00 REBATE 3 MONTHS AGO.

VERY GOT IT !!!!!!!! I am pissed off . and I told the Metro store where I got it. On UNBERTON RD IN LARGO FLORIDA .

The creep who sold it to me said he" s not responsiable. He said it's A corporate responsialblty. He also would not take my credit card.and he called the cops.

This place SUCKS .DON'T DO BUSINESS WITH THEM. THEY ARE RIP OFF ARTISTS !!!!!!!