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MetroPCS vs Cricket Wireless
MetroPCS vs Cricket Wireless
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about MetroPCS and Cricket Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
MetroPCS and Cricket Wireless Overview
Total reviews |
1503
|
1508
|
Company responses |
0 |
0 |
Issues resolved |
4 |
8 |
MetroPCS and Cricket Wireless Consumer Ratings
Rank
283
out of 2019 in Telecommunications category
331
out of 2019 in Telecommunications category
Customer service
305
in category
409
in category
Diversity of Products or Services
261
in category
323
in category
Website
241
in category
314
in category
Billing Practices
217
in category
279
in category
MetroPCS and Cricket Wireless Rating Details
Reviewer's quote
I just called to MetroPCS customer service to help me to unlock my phone that I have been using for almost a year and they support me immediately sending a code to my phone to unlock it permanent. Thank you..
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I have written into The office of the president of cricket as well as spoken to technical support, customer service, supervisors, managers and they say they can't give me credit. Calls drop, 1 or 2 bar signals, I'm in between 2 towers that have had enhancements being done and signal pushes me to...
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Diversity of Products or Services
Reviewer's quote
...Not extra services, just pay more if you want to continue your services. No offer of new Prime bundle from Amazon Prime and No decrease in my Metro PCS bill. Sorry for your bad luck, We don't care if you are a Veteran of these United States..
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...At&T cricket and Google services retaliated against me. They shut all my services down and it was a respectable letter. The online harassment has been off the charts..
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Reviewer's quote
...Why on your website does it say if I bought in person I have 7 days if u bought online I have up 2 thirty days. ??? I have only had this phone 4 3 days..
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If using website BOD Samsung tab s9 fe 5g qualifies and welcomed. If you try to activate it under $15 simply tablet plan they say this tablet doesn't qualify and want to stick me with phone plan (unlimited talk,text and 5gb of data), or ask to switch to a different wireless provider. When calling...
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Reviewer's quote
I understand that toward the end of the monthly billing cycle this can happen if I've gone over high speed gigabyte allowance for my "unlimited" plan, but this is. happening right after I pay my bill. In reading more about it online, I saw that during peak times of internet usage, T-Mobile...
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...I was going to switch carriers before the next billing on 9/22. Yet on 9/1, woke to find service suspended again! Took 2 hours to get through chat then phone queue and supervisor. She swore my bank did another charge back 3 days ago yet my bank shows no such thing...
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MetroPCS and Cricket Wireless Pros and Cons
Pros
- I used to like your company
- Price
- Phone promotions
- Price
- Affordable prices
- No contracts
Cons
- Customer service
- Service
- Unprofessional service
- Customer service
- Custiomer service
- Customer service is hateful
MetroPCS and Cricket Wireless Most Positive Reviews
Top rated reviews
I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will...
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Been with them since old days before at&t. Zero problems in service and great customer service.
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I forget my 8 digit account numberhow must i find it
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I wanted to know if my phone was insured because it fell off the back of the truck I was in and didnt notice until I...
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MetroPCS and Cricket Wireless Most Critical Reviews
Lowest rated reviews
Metro PCS illegally charged my credit card without my permission.I paid my son's phone bill once in Dec of 2014.On...
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After cricket was took over. We needed new phones. (money) then my new phone on/off button stopped working. I have been...
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I am a MetroPCS customer.
I got a text yesterday(09/13) from 611 that there wโere โsome changes made to my account thoug...
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i am with cricket wireless i have two phones on my account one works fine the other one is broke right now the broken...
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MetroPCS and Cricket Wireless Latest Reviews
Recent published reviews
Years ago, I signed up for a bundle plan with Metro PCS and Amazon Prime membership. They canceled their agreement and...
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No votes
I'm trying to unlock the phone for my son nothing bad happened I just need to unlock the phone so my son can put his...
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No votes
My phone is locked can I use IMEI number to unlock it or SIM pin number to unlock it I need my phone for emergency...
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No votes
I bought the phones about three months ago. They didnt work in the area where I needed them. I need to get them...
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How would you compare MetroPCS vs Cricket Wireless?
metro advertised free cells available on their site. Not true.
New offer 2 free months. It is a rebate. One pays upfront. In fact metro no longer has phone support for their site.First, offer of free cell only available in stores.
Many did not answer the phone! Finally found a store nearby. knowledgeable person, however found less expensive service elsewhere. I have an unlock GSM phone and an unlocked GSM/cdma phone.Freedom!
the cricket store near us has one rude agent. Many complaints.
Others are excellent. However, the fees for upgrade or a new member with no number to port can be spent elsewhere.
metro is a complete RIP OFF. I WASW SUPPOSE TO GET A $50.00 REBATE 3 MONTHS AGO.
VERY GOT IT !!!!!!!! I am pissed off . and I told the Metro store where I got it. On UNBERTON RD IN LARGO FLORIDA .
The *** who sold it to me said he" s not responsiable. He said it's A corporate responsialblty. He also would not take my credit card.and he called the cops.
This place SUCKS .DON'T DO BUSINESS WITH THEM. THEY ARE RIP OFF ARTISTS !!!!!!!