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Cricket Wireless
MetroPCS

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cricket Wireless

Cricket Wireless

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 935 TOTAL REVIEWS
Rank
176 out of 1925
in Telecommunications category
Rating Details
Customer service
Website
Billing Practices
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    384
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    04:20
  • ISSUES RESOLVED
    17%
Top Products and Services
1.7
162 reviews
2.3
116 reviews
1.8
58 reviews
MetroPCS

MetroPCS

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1423 TOTAL REVIEWS
Rank
120 out of 1925
in Telecommunications category
Rating Details
Customer service
Website
Billing Practices
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1293
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    22%
Top Products and Services
2
213 reviews
2.3
165 reviews
2.2
79 reviews

How would you compare Cricket Wireless vs MetroPCS?

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Anonymous
#1498162

metro advertised free cells available on their site. Not true.

New offer 2 free months. It is a rebate. One pays upfront. In fact metro no longer has phone support for their site.First, offer of free cell only available in stores.

Many did not answer the phone! Finally found a store nearby. knowledgeable person, however found less expensive service elsewhere. I have an unlock GSM phone and an unlocked GSM/cdma phone.Freedom!

the cricket store near us has one rude agent. Many complaints.

Others are excellent. However, the fees for upgrade or a new member with no number to port can be spent elsewhere.

Anonymous
#1349785

metro is a complete RIP OFF. I WASW SUPPOSE TO GET A $50.00 REBATE 3 MONTHS AGO.

VERY GOT IT !!!!!!!! I am pissed off . and I told the Metro store where I got it. On UNBERTON RD IN LARGO FLORIDA .

The *** who sold it to me said he" s not responsiable. He said it's A corporate responsialblty. He also would not take my credit card.and he called the cops.

This place SUCKS .DON'T DO BUSINESS WITH THEM. THEY ARE RIP OFF ARTISTS !!!!!!!

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