Cricket Wireless vs Magicjack

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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $88.2K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • I hated my cricket experience 4
  • Cricket sucks all around the board 3

Customers don't like

  • Customer service9
  • Lousy customer service8
  • Being lied to5
  • Lies taking no responsibility for the inconveniences the cause5
  • Unwillingness to really listen to customers4

Products by Cricket Wireless

No items

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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2533 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service7
  • No refund policy7

Products by Magicjack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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