PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cricket Wireless and Iwireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cricket Wireless
Iwireless

Cricket Wireless and Iwireless Overview

Total reviews
946
55
Company responses
0
0
Issues resolved
3
0

Cricket Wireless was first mentioned on PissedConsumer on Mar 9, 2008 and since then this brand received 946 reviews. It is 891 reviews more than Iwireless received since Dec 2, 2010.

Cricket Wireless and Iwireless Consumer Ratings

Rank
180 out of 1945 in Telecommunications category
181 out of 1945 in Telecommunications category
Customer service
228 in category
123 in category
Product or Service Quality
142 in category
118 in category
Website
180 in category
214 in category

According to consumer ratings and reviews, Cricket Wireless ranks 1 points higher in the Telecommunications category than Iwireless. People gave Cricket Wireless 1.3 stars for Customer service criterion in Telecommunications category and it is 336 points higher than the worst rated brand in this category. At the same time, Iwireless was rated 1.6 stars for Customer service criterion in this category and it is 441 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Iwireless has a higher rating than Cricket Wireless. Regarding Website criterion, consumers gave Cricket Wireless 1.9 stars and it is 68% greater than other in category. Iwireless however was rated 1.8 stars and it is 62% greater than other in category.

Cricket Wireless and Iwireless Rating Details

Customer service
1.3 (407 reviews)
1.6 (24 reviews)
Reviewer's quote

...NO DATA SPEED WHATSOEVER!! I TRIED TO GO INTO MY CRICKET ACCOUNT VIA THE APP AND CHROME AND KEPT GETTING THE ERROR MESSAGE OF, "WE'RE SORRY FOR THE INCONVENIENCE, BUT CRICKET SERVERS ARE DOWN TEMPORARILY, PLEASE CALL CRICKET CUSTOMER SERVICE AT...

Jamell

I have been an iWireless customer for 3 years. They lost tower contracts in the area I lived, but because of my address being borderline to a county not affected, I was not sent any prior notification. Therefore, I wake up to no phone service and/or ability to send/receive texts...

Zetta
Product or Service Quality
1.8 (365 reviews)
2 (23 reviews)
Reviewer's quote

...Not even 24 hrs later my phone is off!!! And they telling me I still owe another $45 to get my service restored. Because of the lack of knowledge of the employee she didn’t tell me that if the bridge pay expires u have to pay the full payment. Which is confusing even more because if I pay this...

PissedConsumer1693437

In 2013 and 14 it was such a user friendly plan. I could buy my phone in the Krogers store. In 2014 a nice lady ordered me a phone while I was on the phone with them. Now, one has to buy the phone from a web page devoted to the sale of mobile phones. But, this page us not mibile friendly. When I...

PissedConsumer1044659
Website
1.9 (355 reviews)
1.8 (20 reviews)
Reviewer's quote

Found what I thought would be a great deal! The website will ONLY ship to your card's billing address, but assures you can change the destination via UPS when you get the tracking number. My billing address is still in my old state, as my bank is actually a local credit union. Seemed safe, so I...

Morganne M

Bought a new phone thru kroger i wireless website. I have been trying for 4 days to activate this phone. 4 phone calls...

PissedConsumer1122790

Cricket Wireless and Iwireless Pros and Cons

Pros
  • Better than average prices and service
  • Affordable prices
  • Plan price
  • Xxx
  • Value
  • Knowing immediately that they are thieves
Cons
  • Customer service
  • Lies taking no responsibility for the inconveniences the cause
  • Slow data
  • Worst i have ever experienced with any company
  • Read the review
  • Xxx

Cricket Wireless and Iwireless Most Positive Reviews

Top rated reviews
5

I ned a pin to unluck the sim card plz

5

I have bought 2 iwireless phone, the first one id showed an unknown person Name.I could never get the problem solved,...

Cricket Wireless and Iwireless Most Critical Reviews

Lowest rated reviews
1

I am not cricket wireless customer and decided to be after 2014 cyber monday promotions . At 3 am midnight I shopped at...

1

they are liers and WORTHLESS employees false info and ***

Cricket Wireless and Iwireless Latest Reviews

Recent published reviews

Failed to honor promised price on order
I placed an order for new service on a brand new account with Cricket Wireless. T...

Read all 946 reviews
2.5

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the...

Read all 55 reviews

Cricket Wireless and Iwireless Products and Services

Most reviewed product and services
  • Cricket Wireless Phone Service (166 reviews)
  • Cricket Wireless Customer Care (117 reviews)
  • Cricket Wireless Mobile Phone Service (57 reviews)
  • Iwireless Mobile Phone Service (10 reviews)
  • Iwireless Customer Care (8 reviews)
  • Iwireless Phone Service (6 reviews)