PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cspire and Cricket Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cspire
Cricket Wireless

Cspire and Cricket Wireless Overview

Total reviews
64
954
Company responses
0
0
Issues resolved
0
3

Cricket Wireless was first mentioned on PissedConsumer on Mar 9, 2008 and since then this brand received 954 reviews. It is 890 reviews more than Cspire received since Nov 30, 2011.

Cspire and Cricket Wireless Consumer Ratings

Rank
278 out of 1908 in Telecommunications category
182 out of 1908 in Telecommunications category
Customer service
172 in category
227 in category
Billing Practices
161 in category
108 in category
Website
124 in category
187 in category

According to consumer ratings and reviews, Cricket Wireless ranks 96 points higher in the Telecommunications category than Cspire. People gave Cspire 1.4 stars for Customer service criterion in Telecommunications category and it is 398 points higher than the worst rated brand in this category. At the same time, Cricket Wireless was rated 1.3 stars for Customer service criterion in this category and it is 343 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Cricket Wireless has a higher rating than Cspire. Regarding Website criterion, consumers gave Cspire 2.1 stars and it is 78% greater than other in category. Cricket Wireless however was rated 1.9 stars and it is 67% greater than other in category.

Cspire and Cricket Wireless Rating Details

Customer service
1.4 (27 reviews)
1.3 (410 reviews)
Reviewer's quote

Cspire service is awful!! The Internet on my phone is slow and donot even try to watch a video because all it does is stop and start!!! Drops calls too! Also, I've called customer service few times and on hold for a lengthy time,just for the call to be dropped!! They never call back!! ..

PissedConsumer902177

...NO DATA SPEED WHATSOEVER!! I TRIED TO GO INTO MY CRICKET ACCOUNT VIA THE APP AND CHROME AND KEPT GETTING THE ERROR MESSAGE OF, "WE'RE SORRY FOR THE INCONVENIENCE, BUT CRICKET SERVERS ARE DOWN TEMPORARILY, PLEASE CALL CRICKET CUSTOMER SERVICE AT...

Jamell
Billing Practices
1.5 (24 reviews)
1.8 (358 reviews)
Reviewer's quote

...When they were still billing me after 4 months I called. They said it was not listed as a BOGO phone in their files. I sent them a copy of my receipt where it had from them, in writing that it was a BOGO offer and there was a $200 discount...

Alice G

Found what I thought would be a great deal! The website will ONLY ship to your card's billing address, but assures you can change the destination via UPS when you get the tracking number. My billing address is still in my old state, as my bank is actually a local credit union. Seemed safe, so I...

Morganne M
Website
2.1 (22 reviews)
1.9 (359 reviews)
Reviewer's quote

"Askus" is what handles the "Contact Us" part of the company's website. =================== From: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sent: Tuesday, August 04, 2015 1:09 PM To: Askus Subject: Contact Us: /link/ContactManage A user has submitted a comment/question from the website: From: ...

PissedConsumer681995

I selected the unlimited plan to start with the new cycle but when I went to the add-on features the website said I had to wait until the plan changed as I was only allowed to make one change per a cycle. The morning of the new billing cycle my plan updated and I went on the website. My phone is...

Olivia

Cspire and Cricket Wireless Pros and Cons

Pros
  • Customer sales person was friendly
  • Better than average prices and service
  • Affordable prices
  • Plan price
Cons
  • Customer service
  • Customer serivce
  • Wireless coverage
  • Customer service
  • Lies taking no responsibility for the inconveniences the cause
  • Slow data

Cspire and Cricket Wireless Most Positive Reviews

Top rated reviews
4.6

I went in to cspire to exchange my phone and the young lady that waited on me didn't put my SD CARD in my new phone. So...

5

I ned a pin to unluck the sim card plz

Cspire and Cricket Wireless Most Critical Reviews

Lowest rated reviews
1

Well here goes, another disappointing talk with C-Spire. Excuses, Excuses, Excuses. Not sure what gives C-Spire the...

1

I am not cricket wireless customer and decided to be after 2014 cyber monday promotions . At 3 am midnight I shopped at...

Cspire and Cricket Wireless Latest Reviews

Recent published reviews

Cspire has some very dishonest people working for them just ridiculous so I texted and ask a question,but when they...

Read all 64 reviews

It was good. But my name is Donna nit the name you have there

Read all 954 reviews

Cspire and Cricket Wireless Products and Services

Most reviewed product and services
  • Cspire Phone Service (10 reviews)
  • Cspire Mobile Phone Service (9 reviews)
  • Cspire Shipping Service (1 review)
  • Cricket Wireless Phone Service (167 reviews)
  • Cricket Wireless Customer Care (117 reviews)
  • Cricket Wireless Mobile Phone Service (59 reviews)