PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gm Financial and Crest Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gm Financial
Crest Financial

Gm Financial and Crest Financial Overview

Total reviews 236 361
Company responses 0 0
Issues resolved 0 0

Gm Financial and Crest Financial Consumer Ratings

Rank
307 out of 1883 in Financial Services category
215 out of 1883 in Financial Services category
Customer service
270 in category
167 in category
Billing Practices
201 in category
130 in category
Reliability
160 in category
122 in category
Website
300 in category
160 in category

Gm Financial and Crest Financial Rating Details

Customer service
1.2 (119 reviews)
1.7 (179 reviews)
Reviewer's quote

...We all have to help each other out during these times and their approach to customer service is wrong. We will never buy another GM vehicle again unless GM fixes this..

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...Customer service is one of a companies import line of advertisement. This event was most unpleasing..

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Billing Practices
1.3 (115 reviews)
1.6 (110 reviews)
Reviewer's quote

...These practices are despicable; especially during this time considering what everybody is going through. Bad Karma!!..

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...If you don't plan on paying the account in full within the first 90 days, be prepared for a huge headache, rude service & unbalanced billing!!..

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Reliability
1.4 (112 reviews)
1.7 (104 reviews)
Reviewer's quote

A Equinox with A/C Vents in rear so please call me back at 954-592-5409 my name is Adam Kaye, I hope hear from u soon!

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Someone used my ss # to lease bedroom set they did nothing about it.

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Website
1.4 (107 reviews)
2 (163 reviews)
Reviewer's quote

... finally gained someone attention, the first two attempts they hung up on me, to only achieve a payoff address that was different from the ones I found on the website. What is crazy while waiting that hour and half I was trying to gain someone on the phone I tried to get someone one on their website that they say to go to and all I received their...

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...I read all the reviews on the website. I should have done some research on this company before I got myself in this mess. First sign of problems is when I waited the whole day to get my furniture delivered...

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Gm Financial and Crest Financial Pros and Cons

Pros
  • Horrifying
  • Screwed up my credit profile with their system issue
  • Customer service is nice while they are knifing you
  • Pay off in 3months no intrest
  • 90 day policy
  • Pleasant customer service
Cons
  • Customer service
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • Customer service
  • Predatory lending practices
  • Lack of knowledge

Gm Financial and Crest Financial Most Positive Reviews

Top rated reviews
5

I would like to paid on line

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5

If you read the Lease Agreement it's up front about the 90 day buyout and what the total note jumps to if not paid in...

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5

Gm financial, i never had a bad experience with them . I think it just depends on the person you are and how you handle...

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5

I recently purchased furniture which was financed by Crest Financial. The 90 day payoff was attractive, as we had just...

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Gm Financial and Crest Financial Most Critical Reviews

Lowest rated reviews
1

GM Financial, previously known as Americredit, and located in Arlington, Texas; is a very corrupt and wicked company!...

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1

rip off -- I didn't know i was getting into on rent to own..this is bull *** now i have to pay the double of the price...

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1

GM Financial is the worst lender ever! I paid off my loan weeks ago and have yet to receive my title. They told me 14...

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1

I got a bed set for $1800 and and had a balance left of $300. Since I wasn't able to pay them off on time, they charged...

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Gm Financial and Crest Financial Latest Reviews

Recent published reviews
1

My wife has a 2019 chevy trax through GM financial. I am a co-signer to this vehicle. My wife and I recently lost our...

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No votes

I wannna now what happened with the two collection account I got with crest financial

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No votes

Good Morning.
I need to know what I need to do for my car. I still owe on this Jetta but the engine is blown and I am not...

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1

The number provided is no longer in service

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Gm Financial and Crest Financial Products and Services

Most reviewed product and services
  • Gm Financial Auto Leasing (39 reviews)
  • Gm Financial Auto Loan (36 reviews)
  • Gm Financial Customer Care (30 reviews)
  • Crest Financial Furniture Leasing (55 reviews)
  • Crest Financial Loan (40 reviews)
  • Crest Financial Customer Care (17 reviews)