PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CREDO Mobile and Verizon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CREDO Mobile
Verizon

CREDO Mobile and Verizon Overview

Total reviews
80
2563
Company responses
0
0
Issues resolved
1
17

Verizon was first mentioned on PissedConsumer on May 28, 2007 and since then this brand received 2563 reviews. It is 2483 reviews more than CREDO Mobile received since Nov 24, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with CREDO Mobile customer support team and Verizon customer service.

CREDO Mobile and Verizon Consumer Ratings

Rank
283 out of 1945 in Telecommunications category
216 out of 1945 in Telecommunications category
Customer service
191 in category
232 in category
Billing Practices
172 in category
188 in category
Reliability
179 in category
127 in category

According to consumer ratings and reviews, Verizon ranks 67 points higher in the Telecommunications category than CREDO Mobile. People gave CREDO Mobile 1.4 stars for Customer service criterion in Telecommunications category and it is 373 points higher than the worst rated brand in this category. At the same time, Verizon was rated 1.3 stars for Customer service criterion in this category and it is 332 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Verizon has a higher rating than Verizon. Regarding Reliability criterion, consumers gave CREDO Mobile 1.5 stars and it is 68% greater than other in category. Verizon however was rated 1.7 stars and it is 77% greater than other in category.

CREDO Mobile and Verizon Rating Details

Customer service
1.4 (51 reviews)
1.3 (582 reviews)
Reviewer's quote

...Terrible customer service. I would not be surprised if a class action lawsuit will be filed against them in the near future. It took ages for them to cancel my service pushing it into another billing cycle so they could scam more money out of me...

PissedConsumer1713397

I can't believe that after almost 17 years of been with Verizon their customer service department actually is getting really bad, I had try to get to some one for four days and I can't get someone to answer the phone. I'm can wait to speak to some one from the company..

PissedConsumer1722751
Billing Practices
1.5 (47 reviews)
1.5 (503 reviews)
Reviewer's quote

...the feds need to investigate them and make a full audit of their billing practices ..

keith s

Verizon You have lost our business forever! We can never forgive you for the bad business contract and practices. You lied to us and immediately renege on upon signing my latest contract by removing my favorite channels. Then told you can do that but I can cancel my contract without paying $$$ Your...

Harvey F
Reliability
1.5 (45 reviews)
1.7 (327 reviews)
Reviewer's quote

I don't want to wait so long to talk to a rep.

Benjamin D

Went in the store sat there for 20 min, no one spoke to me, 2 people walked in and there store employees went right up to them and signed them in to wait for service, this is absolutely absurd, and disrespectful

Larry

CREDO Mobile and Verizon Pros and Cons

Pros
  • Support of progressive causes
  • Idea that some of my payments did some good
  • Progressive support
  • Internet
  • You are a bunch of overcharging crooks
  • Customer service
Cons
  • Customer service
  • Misrepresentations
  • Inflexible policies
  • Incompetent customer service
  • Customer service
  • Poor service

CREDO Mobile and Verizon Most Positive Reviews

Top rated reviews
4.5

I cancelled my Credo long-distance account back in May, 2017 when I signed up with a new long distance carrier. But...

5

Really simple, 18 years and one day sorry we can't help you. We have a really big family. And not like version cares,...

CREDO Mobile and Verizon Most Critical Reviews

Lowest rated reviews
1

I have never had a good experience with this company's customer service. They are ALWAYS rude, condescending, and sarcas...

1

Verizon sucks - we all know that. They have screwed me for years with faulty equipment, lies, overbilling, etc. I'm sick...

CREDO Mobile and Verizon Latest Reviews

Recent published reviews
1

They are the absolute worst. I thought I was doing good by going with a mobile company that was giving back to the...

Read all 80 reviews

This has been a nightmare so I will try to keep it short. Last week I ordered a pair of Airpods Pro. I got a...

Read all 2563 reviews

CREDO Mobile and Verizon Products and Services

Most reviewed product and services
  • Credo Mobile Phone Service (17 reviews)
  • Credo Mobile Customer Care (14 reviews)
  • Credo Mobile Mobile Phone Service (11 reviews)
  • Verizon Internet Service (262 reviews)
  • Verizon Phone Service (248 reviews)
  • Verizon Account (157 reviews)