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CREDO Mobile
Verizon Wireless

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

CREDO Mobile

CREDO Mobile

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 74 TOTAL REVIEWS
Rank
279 out of 1924
in Telecommunications category
Rating Details
Customer service
Billing Practices
Reliability
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
16 reviews
1.4
11 reviews
1.6
11 reviews
Verizon Wireless

Verizon Wireless

1.9
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1079 TOTAL REVIEWS
Rank
143 out of 1924
in Telecommunications category
Rating Details
Customer service
Billing Practices
Reliability
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
114 reviews
2.1
45 reviews
2
46 reviews

How would you compare CREDO Mobile vs Verizon Wireless?

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Anonymous
#1476004

I moved from Verizon to Credo Mobile to save money. I was offered a new phone free and a 2 year contract at a lower price than Verizon.

When I got my bill, though, it was significantly higher than agreed upon and I still, after over a month, have been unable to get it resolved.

Billing issues were never a problem with Verizon, even though their customer service was almost as bad as Credo's. So far, in my experience with Credo, it is by far the worse carrier - 0 actual customer "service," - they don't resolve any issues, refuse to provide a name or contact info for complaints, never answer emails - a phone that doesn't work, and the unwillingness to work with the customer when there are issues.

IndolentTiger
#1487636
@Ravensong

Same, as a 15+ year loyal customer of Verizon, when I switched I was extremely disappointed by CREDO's 4G service. I honestly had faster speeds on my Blackberry back in 2005... lol...

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