PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CREDO Mobile and Verizon Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CREDO Mobile
Verizon Wireless

CREDO Mobile and Verizon Wireless Overview

Total reviews 125 3804
Company responses 0 0
Issues resolved 1 27

CREDO Mobile and Verizon Wireless Consumer Ratings

Rank
342 out of 2019 in Telecommunications category
325 out of 2019 in Telecommunications category
Customer service
325 in category
344 in category
Billing Practices
318 in category
321 in category
Advertised vs Delivered
281 in category
290 in category
Reliability
277 in category
205 in category

CREDO Mobile and Verizon Wireless Rating Details

Customer service
1.6
(76 reviews)
1.5
(1566 reviews)
Reviewer's quote

...The Customer service has always been great for me. And with them for probably 30 years. 2 years ago I had a Samsung 7S and they were going to 5G...

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Could not reach Verizon customer service agent. Still have an outstanding concern. Seems to be no way to reach them in person..

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Billing Practices
1.8
(70 reviews)
1.8
(1296 reviews)
Reviewer's quote

...Their billing practices are shady. Terrible customer service. I would not be surprised if a class action lawsuit will be filed against them in the near future...

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...I have never seen these billing practices an think it's redickulous an the worst part no one gives a *** at Verizon . As soon as my bill is paid off I am dropping them! They are very unprofessional shame on your customer service Verizon!..

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Advertised vs Delivered
1.8
(66 reviews)
1.7
(1155 reviews)
Reviewer's quote

...This runs contrary to their advertised liberal, people-oriented philosophy. Customer service is now incredibly slow. It takes 35 to 45 minutes to get a rep on the phone because they are understaffed...

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...It actually didnt get delivered for 2 days. I dont know if it was Verizon or FedEx but I finally got it & hooked it up. I now have 4 bars! Thanks Verizon!..

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Reliability
1.8
(65 reviews)
2
(1288 reviews)
Reviewer's quote

I don't remember being angry. Sent a great review for Makada. I don't have anything else to say. But you insist that I continue to make nonsense.

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You shut my new service & new phone off because I wasn't using it . I hadn't used it yet because I was in the when I returned from the hospital I had gotten several letters in the mail stating it was going to be disconnected if not used . It was already shut off when I got back from the hospital &...

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CREDO Mobile and Verizon Wireless Pros and Cons

Pros
  • Support of progressive causes
  • Idea that some of my payments did some good
  • Progressive support
  • Coverage area
  • Coverage
  • Good coverage
Cons
  • Customer service
  • Misrepresentations
  • Inflexible policies
  • Customer service
  • Poor customer service
  • No resolution to problem

CREDO Mobile and Verizon Wireless Most Positive Reviews

Top rated reviews
5

I used to be a Working Assets long distance customer. They are now Credo.
These people sincerely care and their technical...

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5

I moved from Dallas, Oregon to 141 S. St. Space 129. Independence, Oregon 97351.
Last 4 social security # is 4016.
Want to...

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5

One of our phones would not charge fully and would not hold a charge during the day. The customer service rep helped us...

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5

Excellent customer service Excellent conversation keeping me engaged and keeping me informed throughout the process

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CREDO Mobile and Verizon Wireless Most Critical Reviews

Lowest rated reviews
1

Credo offered customers a $100 referral fee for any friend they would sign up with Credo. I referred my friend and even...

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1

I spoke with this agent from my landline. I had a difficult time understanding her; and she is not a good listener. She...

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1

Absolute horrible service. When I tried to cancel the service they denied it and then sent my bill to collection.

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1

Take this from off of my credit
Never had service never used your service
I only wanted to change my service over
They gave...

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CREDO Mobile and Verizon Wireless Latest Reviews

Recent published reviews
4.8

Nothing ever happened. The Customer service has always been great for me. And with them for probably 30 years. 2 years...

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No votes

Automated system is not user friendly.
I shouldnt of had to go to a store Yet again Im told how you want things I shouldn...

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4.7

I don't remember being angry. Sent a great review for Makada. I don't have anything else to say. But you insist that I...

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No votes

the recording goes round and round, asking for you to log in, which I cannot. they do not connect you to a live agent....

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