PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CREDO Mobile and Verizon Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CREDO Mobile
Verizon Wireless

CREDO Mobile and Verizon Wireless Overview

Total reviews 88 1402
Company responses 0 0
Issues resolved 1 12

CREDO Mobile and Verizon Wireless Consumer Ratings

Rank
264 out of 1438 in Telecommunications category
199 out of 1438 in Telecommunications category
Customer service
172 in category
195 in category
Billing Practices
145 in category
185 in category
Reliability
158 in category
69 in category
Price Affordability
257 in category
268 in category

CREDO Mobile and Verizon Wireless Rating Details

Customer service
1.5 (57 reviews)
1.4 (569 reviews)
Reviewer's quote

...I was a customer service representative and my supervisor was a trump supporter who enjoyed hunting animals. He would make you feel bad if you were a democrat. Oh yeah AND he was also homophobic...

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...I just want to *** talk to a real live person in customer service without being jacked around send me to apps and chat..

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Billing Practices
1.7 (54 reviews)
1.6 (449 reviews)
Reviewer's quote

...Their billing practices are shady. Terrible customer service. I would not be surprised if a class action lawsuit will be filed against them in the near future...

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...I have never seen these billing practices an think it's redickulous an the worst part no one gives a *** at Verizon . As soon as my bill is paid off I am dropping them! They are very unprofessional shame on your customer service Verizon!..

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Reliability
1.6 (51 reviews)
2 (452 reviews)
Reviewer's quote

This is not a complaint against any agent. It is a complaint against your policies. My phone does not work consistently. Often I can'tr hear people-they can't hear me. I called Samsunbg who thought it must have been damaged when I dropped it. I spent the better part of an hour at credo, verifying...

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I've noticed since verizon started the fake unlimited that service has went to crap. Im not alone everyone i know says same thing. They lease towers to everyone and have all kinds of money. I've dealt with verizon for about 20 years. Only reason I stay is only the service. Now in 2020 t mobile has...

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Price Affordability
1.8 (48 reviews)
1.8 (454 reviews)
Reviewer's quote

...The price is better than ATT, but it's not worth the savings if I can't depend on it. I can't wait for the end of my contract in April 2019 so I can switch back to ATT, even thought it's more expenisive..

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...They make the devices you buy from them limited on other carriers and networks, even though you pay full price for them. I wish there was more competition so they would care about customer service and offer competitive pricing. I DO NOT RECOMMEND VERIZON WIRELESS...

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CREDO Mobile and Verizon Wireless Pros and Cons

Pros
  • Support of progressive causes
  • Idea that some of my payments did some good
  • Progressive support
  • Coverage area
  • Coverage
  • Seem to have better coverage than most providers
Cons
  • Customer service
  • Misrepresentations
  • Inflexible policies
  • Customer service
  • No resolution to problem
  • Problem resolution

CREDO Mobile and Verizon Wireless Most Positive Reviews

Top rated reviews
5

One of our phones would not charge fully and would not hold a charge during the day. The customer service rep helped us...

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5

I went in to upgrade my phone. I had already researched and knew exactly which phone I wanted. I was greeted by a...

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5

I used to be a Working Assets long distance customer. They are now Credo.
These people sincerely care and their technical...

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5

I went to the Verizon Wireless store in my local area, where I have been a customer for over 10 years. I went there to...

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CREDO Mobile and Verizon Wireless Most Critical Reviews

Lowest rated reviews
1

I have never had a good experience with this company's customer service. They are ALWAYS rude, condescending, and sarcas...

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1

I got an iphone 4s on or about 7/8/14. It did not work and it took me 3 weeks to get a new one. I spent over 2-3 hour...

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1

Very bad experience with customer service! I'm sorry I even considered doing business with a company that pretended to...

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1

I have an outstanding credit score and VW has put a hit on my credit report when their online system wasn't working...

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CREDO Mobile and Verizon Wireless Latest Reviews

Recent published reviews
2

This is not a complaint against any agent. It is a complaint against your policies. My phone does not work...

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No votes

I dropped my phone on the ground and busted my screen and my friend had another phone and let me use it but my phone is...

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No votes

Called after hours. Need to replace iPhone: irreparable damage.

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1

Need to speak with a human if you still have live employee

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CREDO Mobile and Verizon Wireless Products and Services

Most reviewed product and services
  • Credo Mobile Phone Service (18 reviews)
  • Credo Mobile Customer Care (13 reviews)
  • Credo Mobile Mobile Phone Service (11 reviews)
  • Verizon Wireless Customer Care (141 reviews)
  • Verizon Wireless Mobile Phone Service (48 reviews)
  • Verizon Wireless Phone Plan (47 reviews)