PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and WalletHub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
WalletHub

Credit Karma and WalletHub Overview

Total reviews 7526 227
Company responses 0 0
Issues resolved 93 6

Credit Karma and WalletHub Consumer Ratings

Rank
388 out of 3886 in Financial Services category
57 out of 198 in Cards category
Customer service
361 in category
73 in category
Reliability
316 in category
35 in category
Website
403 in category
36 in category
Product or Service Quality
348 in category
39 in category

Credit Karma and WalletHub Rating Details

Customer service
1.8
(2138 reviews)
1.4
(62 reviews)
Reviewer's quote

...Credit Karma should have live customer service to help resolve your situation ..

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Cant get a hold of nobody phone number out of service poor customer service cant change my information they giving me the going around cant accomplish anything i tried many times before..

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Reliability
1.8
(1918 reviews)
1.7
(55 reviews)
Reviewer's quote

So when it looks like youre not able to help me do that, so what do I put this on Facebook reliability..

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Locked out dont know why I havent never logged in before so I dont know why Im having that kind of issue

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Website
2
(1911 reviews)
1.8
(59 reviews)
Reviewer's quote

After speaking to customer service, I was told that I needed to have a screenshot of the website stating that I was able to transfer $2500 in the beginning and after a day or two and get some skimming through the frequently asked questions and support tab. I found the daily spending limits and fees...

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Made an attempt to contact them via their contact us form on their website and never heard anything from them didn't even get a confirmation of the email originally sent for the contact. This was due to primarily my identity theft situation. I'd also like to add that there is no customer service...

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Product or Service Quality
1.9
(1858 reviews)
1.8
(59 reviews)
Reviewer's quote

...worst customer service and communication issues ever experienced!!!. My credentials, email address, phone numberetc were all compromised and changed!!!..

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Nothing good has happened tried to call customer service multiple days at various times always busy upgrading should be optional it wasn't broken now it to hard to fix..

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Credit Karma and WalletHub Pros and Cons

Pros
  • I can look at my score
  • Free credit scores
  • That it was free
  • Thanks for keep me aware of what is happening
  • Until you have to call
  • No good
Cons
  • Poor customer service
  • No way to contact anyone
  • I would like to speak to a live person
  • Poor custmer service
  • I am blocked from this website now
  • Not up to date on my credit card payments

Credit Karma and WalletHub Most Positive Reviews

Top rated reviews
5

hello, so my phone broke an i have a new one and i also got a new number. when i try to change my number in my account...

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5

I never missed a payment for years with 2 new vehicles Navy federal credit cards with only 24 percent used and never...

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5

I had an alarm company ADT at my shop and at my house and they sent me a email at 4 o'clock in the morning that my...

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5

Best Buy and TransUnion updated my account and my FICO increased by 11 points. I am now waiting forCITGO to update my ac...

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Credit Karma and WalletHub Most Critical Reviews

Lowest rated reviews
1

I used one of their loans that they had said I had outstanding odds of getting with the $50 money guarantee I have not...

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1

My app for Wallethub closed. And I was trying to change the password and email address
To get in.However it failed. So I...

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1

You cant take out more then 500 is dumb asf.Im not really happy about this service because it doesnt make any sense to...

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1

Hi There,
I cannot get into Wallethub - you have sent me an email telling me to complete my details. However - I live in...

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Credit Karma and WalletHub Latest Reviews

Recent published reviews
3

New babe and phone number after marriage. They wont give me access into MY Account! Everything matches up but unless I...

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No votes

Your company is illegal soft inquiries on my credit. I am not a member and this need to stop. If I see one more hit...

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No votes

Some using my information,how I know well, I never had a credit Karma account but say I have 1 I never enrolled in...

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No votes

I am having trouble updating my login information and I want to get some help with updating my login information

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