PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TransUnion and Credit Karma as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TransUnion
Credit Karma

TransUnion and Credit Karma Overview

Total reviews 170 134
Company responses 0 0
Issues resolved 1 0

TransUnion and Credit Karma Consumer Ratings

Rank
418 out of 1882 in Financial Services category
207 out of 1882 in Financial Services category
Customer service
283 in category
223 in category
Product or Service Quality
274 in category
138 in category
Website
341 in category
240 in category
Reliability
240 in category
150 in category

TransUnion and Credit Karma Rating Details

Customer service
1.2 (67 reviews)
1.4 (28 reviews)
Reviewer's quote

...Customer service tried to be friendly, but their process is inconvenient and outdated. They do not accept electronic scans, which would speed the process up considerably. The free credit report on their website is not easy to find and can be misleading in terms of what is being offered...

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...credit score so I got the card without doing any research just to find out that it is literally impossible to pay for the card and credit karma doesnt have customer service of any kind whatsoever. Nobody wanders emails or calls. I have hired an attorney to *** their *** up and I hope they *** regret...

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Product or Service Quality
1.1 (57 reviews)
1.8 (29 reviews)
Reviewer's quote

...TransUnion deducted 12 points! After contacting them, the extremely rude OVERSEAS customer service person explained their idiotic reasoning for doing so: Back in 12/19 the credit card I paid off in 5/2020 reported an overage of $27. 36. I contacted the credit card company and was advised the $27...

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poor service. cant get help. long time customer is going to another provider..

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Website
1.3 (52 reviews)
1.7 (31 reviews)
Reviewer's quote

Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill...

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...they deny me why did they even approve me the first time they knew my score the first time now they have my personal info i will never apply on credit karma website again i dont recommend first savings card not reliable at all. so do not apply for this...

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Reliability
1.1 (51 reviews)
1.5 (26 reviews)
Reviewer's quote

On their site, off to the side where you can barely see it. It says you're paying for a subscription, yet where you put your card information, it says it's for verification purposes. I didn't even know I was paying for something until I saw my card was charged. Horrible deceptive practices

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My name is Alexis Jaskula, My credit score went down 1 point because my Wells Fargo report was taken off. That makes NO sense. I have reduced my credit card by thousands and it hasn't made a difference, however, I have a report from Wells Fargo taken off and it lowers my credit score.?????Explain...

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TransUnion and Credit Karma Pros and Cons

Pros
  • Confident deception
  • Service cancellation
  • First call to them
  • That it was free
  • Lousy customer service
  • Should be shut down
Cons
  • Customer service
  • Unauthorized charges
  • Automatic enrollment
  • Not trusthworthy
  • Invalid info
  • Unethical

TransUnion and Credit Karma Most Positive Reviews

Top rated reviews
3.9

A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment...

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5

I forgot my password I need to update. My account

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No votes
5

Please cancel my account n don’t charge my card next month

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TransUnion and Credit Karma Most Critical Reviews

Lowest rated reviews
1

Free trial for a dollar and they started taking money of my credit card and now its -52.00 and I don't know if its my...

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1

Do not trust a company that does not offer a phone number. This website is uethixal. Sells tour information to third...

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1

I ordered a one time free credit report check for $1.00. That should have told me right there it was a scam, how can a...

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1

Why isn't this place shut down, every score it gives is fake and allways way lower then the real credit score. Much info...

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TransUnion and Credit Karma Latest Reviews

Recent published reviews
No votes

I entered all info and was told I had to speak to an agent and to call during regular business hours but no hours were...

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No votes

Web site said I have an account , but it won't let me in it said I have the wrong E-Mail address an that's the only...

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1.2

On their site, off to the side where you can barely see it. It says you're paying for a subscription, yet where you put...

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No votes

Filed income tax with Credit Karma.
IRS is reviewing something
I thought they helped take care of IRS problems.
Because of...

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TransUnion and Credit Karma Products and Services

Most reviewed product and services
  • Transunion Credit Report (67 reviews)
  • Transunion Account (13 reviews)
  • Transunion Credit Monitoring (11 reviews)
  • Credit Karma Account (16 reviews)
  • Credit Karma Credit Monitoring (12 reviews)
  • Credit Karma Customer Care (7 reviews)