PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and TransUnion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
TransUnion

Credit Karma and TransUnion Overview

Total reviews 161 173
Company responses 0 0
Issues resolved 0 1

Credit Karma and TransUnion Consumer Ratings

Rank
269 out of 1922 in Financial Services category
440 out of 1922 in Financial Services category
Website
274 in category
349 in category
Customer service
290 in category
299 in category
Product or Service Quality
174 in category
288 in category
Reliability
204 in category
251 in category

Credit Karma and TransUnion Rating Details

Website
1.6 (32 reviews)
1.2 (53 reviews)
Reviewer's quote

...they deny me why did they even approve me the first time they knew my score the first time now they have my personal info i will never apply on credit karma website again i dont recommend first savings card not reliable at all. so do not apply for this...

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Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill...

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Customer service
1.2 (31 reviews)
1.2 (68 reviews)
Reviewer's quote

...Return addresses from customer service are rejected as undeliverable addresses. So very obvious that this company gives false information and simply doesn't care to address the situation, or their unhappy users..

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...Customer service tried to be friendly, but their process is inconvenient and outdated. They do not accept electronic scans, which would speed the process up considerably. The free credit report on their website is not easy to find and can be misleading in terms of what is being offered...

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Product or Service Quality
1.7 (30 reviews)
1.1 (58 reviews)
Reviewer's quote

... score so I got the card without doing any research just to find out that it is literally impossible to pay for the card and credit karma doesnt have customer service of any kind whatsoever. Nobody wanders emails or calls. I have hired an attorney to *** their *** up and I hope they *** regret it...

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...TransUnion deducted 12 points! After contacting them, the extremely rude OVERSEAS customer service person explained their idiotic reasoning for doing so: Back in 12/19 the credit card I paid off in 5/2020 reported an overage of $27. 36. I contacted the credit card company and was advised the $27...

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Reliability
1.3 (29 reviews)
1.1 (52 reviews)
Reviewer's quote

I want my savings out from credit karma's savings account!

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I went to Transunion to be sure my credit was unfrozen. When i tried to get information it lead me to create an account (as does all the other reporting companies) When filling out the account I was asked for a credit card number. I wondered why so I looked at the FAQ section as to why a credit...

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Credit Karma and TransUnion Pros and Cons

Pros
  • That it was free
  • Lousy customer service
  • Should be shut down
  • Confident deception
  • Service cancellation
  • First call to them
Cons
  • Invalid info
  • Not trusthworthy
  • No phone number to call
  • Customer service
  • Unauthorized charges
  • Automatic enrollment

Credit Karma and TransUnion Most Positive Reviews

Top rated reviews
5

Please cancel my account n don’t charge my card next month

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3.9

A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment...

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5

I am writing because I was advised by Transunion that a collection item was removed. Upon speaking to Transunion, they...

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No votes

Credit Karma and TransUnion Most Critical Reviews

Lowest rated reviews
1

Do not trust a company that does not offer a phone number. This website is uethixal. Sells tour information to third...

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1

Free trial for a dollar and they started taking money of my credit card and now its -52.00 and I don't know if its my...

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1

Why isn't this place shut down, every score it gives is fake and allways way lower then the real credit score. Much info...

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1

I ordered a one time free credit report check for $1.00. That should have told me right there it was a scam, how can a...

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Credit Karma and TransUnion Latest Reviews

Recent published reviews
No votes

I cant log into my account

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No votes

rep i talked to would hot give name

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No votes

"We're sorry for the inconvenience.
A technical issue has unexpectedly occurred. Please try again in a few moments."
This...

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No votes

Every time I use my login and password it logs me out. I have no problems using Equifax and Expedia. My records with...

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Credit Karma and TransUnion Products and Services

Most reviewed product and services
  • Credit Karma Credit Monitoring (15 reviews)
  • Credit Karma Loan (2 reviews)
  • Transunion Credit Report (67 reviews)
  • Transunion Credit Monitoring (11 reviews)
  • Transunion Membership (7 reviews)