PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and Scoresense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
Scoresense

Credit Karma and Scoresense Overview

Total reviews 7524 996
Company responses 0 528
Issues resolved 93 13

Credit Karma and Scoresense Consumer Ratings

Rank
388 out of 3882 in Financial Services category
671 out of 3882 in Financial Services category
Customer service
366 in category
446 in category
Reliability
315 in category
474 in category
Website
404 in category
538 in category
Product or Service Quality
348 in category
531 in category

Credit Karma and Scoresense Rating Details

Customer service
1.7
(2134 reviews)
1.5
(307 reviews)
Reviewer's quote

...Credit Karma should have live customer service to help resolve your situation ..

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...95 and have been trying to request a refund with no response from Customer Service for 2 days now of typing this. Will rate 1 stars until I hear back then maybe change rating after..

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Reliability
1.8
(1913 reviews)
1.4
(263 reviews)
Reviewer's quote

So when it looks like youre not able to help me do that, so what do I put this on Facebook reliability..

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Very rude and condescending each individual representative stated..they are only there to do a job..tell each customer what they want to hear, get their paycheck and go home.They also stated they don't care about the customers...they don't care if a refund is processed...This was our 3rd call in...

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Website
2
(1906 reviews)
1.6
(275 reviews)
Reviewer's quote

After speaking to customer service, I was told that I needed to have a screenshot of the website stating that I was able to transfer $2500 in the beginning and after a day or two and get some skimming through the frequently asked questions and support tab. I found the daily spending limits and fees...

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Score sense has refunded my money since posting my review on your website. Thank you so much for your help!..

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Product or Service Quality
1.9
(1854 reviews)
1.4
(264 reviews)
Reviewer's quote

...worst customer service and communication issues ever experienced!!!. My credentials, email address, phone numberetc were all compromised and changed!!!..

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...Hope the BBB deletes your service..

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Credit Karma and Scoresense Pros and Cons

Pros
  • I can look at my score
  • Free credit scores
  • That it was free
  • Very upset
  • Got cancellation confirmation
  • Pissed off
Cons
  • Poor customer service
  • No way to contact anyone
  • I would like to speak to a live person
  • Customer service
  • Could not cancel
  • Unwanted membership

Credit Karma and Scoresense Most Positive Reviews

Top rated reviews
5

hello, so my phone broke an i have a new one and i also got a new number. when i try to change my number in my account...

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5

I'm Leonard Martin and I would like my money back thank you

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5

Can't log in. Need to update my new emailnkkkkkbbhhhgggggjjjjkkkjjjjvcddfghhcddfggfdygfygrggdfgdtcrgc

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5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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Credit Karma and Scoresense Most Critical Reviews

Lowest rated reviews
1

I have been banking with Credit Karma for almost a year and i use the mobile app to deposit my weekly paychecks.
In Septe...

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1

I signed up for score sense to get a handle on my credit score just to find out their services don't give you all of...

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1

Advertised for balance transfer card and I applied. Now the credit card company said there was no such offer and I need...

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1

Very rude and condescending each individual representative stated..they are only there to do a job..tell each customer w...

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Credit Karma and Scoresense Latest Reviews

Recent published reviews
3

I Called to get a better explanation of how the point system works on my credit score. I had excellent credit score and...

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No votes

I have had two payments taken from my account when I asked to cancel ..I really need my money to be refunded back to me...

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No votes

I have 2 evictions on my credit that I don't see anymore. I need the amount owed so I can pay them off.

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No votes

Hello My name is Candice Lester there has been 4 withdrawal from my chime account n my chime card was stolen n I don't...

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