PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
Experian

Credit Karma and Experian Overview

Total reviews
74
276
Company responses
0
0
Issues resolved
0
1

Experian was first mentioned on PissedConsumer on Apr 26, 2008 and since then this brand received 276 reviews. It is 202 reviews more than Credit Karma received since Jan 9, 2014.

Credit Karma and Experian Consumer Ratings

Rank
201 out of 2342 in Financial Services category
331 out of 2342 in Financial Services category
Website
226 in category
307 in category
Reliability
151 in category
213 in category
Staff
160 in category
213 in category

According to consumer ratings and reviews, Credit Karma ranks 130 points higher in the Financial Services category than Experian. People gave Credit Karma 1.7 stars for Website criterion in Financial Services category and it is 406 points higher than the worst rated brand in this category. At the same time, Experian was rated 1.3 stars for Website criterion in this category and it is 325 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Credit Karma has a higher rating than Experian. Regarding Staff criterion, consumers gave Credit Karma 1.6 stars and it is 75% greater than other in category. Experian however was rated 1.4 stars and it is 66% greater than other in category.

Credit Karma and Experian Rating Details

Website
1.7 (20 reviews)
1.3 (75 reviews)
Reviewer's quote

...they deny me why did they even approve me the first time they knew my score the first time now they have my personal info i will never apply on credit karma website again i dont recommend first savings card not reliable at all. so do not apply for this...

PissedConsumer1089790

...I found a non-Experian website with some suggestions. One of them worked, and I talked to a human who asked for the same information that I keyed in before getting to talk to a human. She then told me that she could not help me...

PissedConsumer1707126
Reliability
1.4 (17 reviews)
1.2 (63 reviews)
Reviewer's quote

I cant get anything accomplished, poor customer service, I wish to close old account open new one with corrected information, plus new email, cant remember old password, I need help!!!!!

Haylin

They called me wanting to offer a reduced rate. When I told the rep. that I was at work, he pushed. When I tried to explain that i WAS WITH A CUSTOMER, HE GOT SMART AND PISSY. Then tried to call my phone 6 times, fro a restricted number. When you call the number the first thing they ask for is your...

PissedConsumer1736369
Staff
1.6 (17 reviews)
1.4 (74 reviews)
Reviewer's quote

...I have been trying to resolve this issue for three hours now and have gotten NO help from their support staff. DO NOT USE THIS SERVICE..

Analis

I applied for credit. And was shown as a minor. But I had been cleared for credit last yr. As big as experian is the service is inadequate for customers. And the automated service is bs

PissedConsumer1753295

Credit Karma and Experian Pros and Cons

Pros
  • That it was free
  • Lousy customer service
  • Should be shut down
  • Stress
  • Initial service
  • I got my credit score
Cons
  • Not trusthworthy
  • Invalid info
  • False credit repots
  • Sneaky deceptive practices
  • Fraudulent marketing
  • Unsolicited monthy membership

Credit Karma and Experian Most Positive Reviews

Top rated reviews
5

I forgot my password I need to update. My account

5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

Credit Karma and Experian Most Critical Reviews

Lowest rated reviews
1

Do not trust a company that does not offer a phone number. This website is uethixal. Sells tour information to third...

1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

Credit Karma and Experian Latest Reviews

Recent published reviews

Iam so disappointed with credit karma. I called them in the past to reset my email and I was told that is was fix and...

Read all 74 reviews
1

Thought I'd give Experian Boost a try. After wasting my time with a run-around about my log-in info, I finally got to...

Read all 276 reviews

Credit Karma and Experian Products and Services

Most reviewed product and services
  • Credit Karma Credit Monitoring (10 reviews)
  • Credit Karma Account (8 reviews)
  • Credit Karma Customer Care (5 reviews)
  • Experian Credit Report (113 reviews)
  • Experian Membership (42 reviews)
  • Experian Customer Care (24 reviews)