PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
Experian

Credit Karma and Experian Overview

Total reviews 155 326
Company responses 0 0
Issues resolved 0 1

Credit Karma and Experian Consumer Ratings

Rank
239 out of 1921 in Financial Services category
384 out of 1921 in Financial Services category
Website
274 in category
No votes
Customer service
289 in category
No votes
Product or Service Quality
174 in category
No votes
Reliability
209 in category
No votes

Credit Karma and Experian Rating Details

Website
1.6 (31 reviews)
No votes
Reviewer's quote

...they deny me why did they even approve me the first time they knew my score the first time now they have my personal info i will never apply on credit karma website again i dont recommend first savings card not reliable at all. so do not apply for this...

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...When I tried to reach them through their website, they have only a phone number and a snail mail address. Their phone systems requires that you enter your SSN before you can talk to a representative. For a company that has been previously hacked, they are very casual about protecting PII...

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Customer service
1.2 (30 reviews)
No votes
Reviewer's quote

...credit score so I got the card without doing any research just to find out that it is literally impossible to pay for the card and credit karma doesnt have customer service of any kind whatsoever. Nobody wanders emails or calls. I have hired an attorney to *** their *** up and I hope they *** regret...

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...I do not even know how to contact customer service to fix the problem..

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Product or Service Quality
1.7 (30 reviews)
No votes
Reviewer's quote

poor service. cant get help. long time customer is going to another provider..

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I cancelled this service and got a new credit card this company took off the new card so watch out these people hacked my account I spoke with my bank and they said they seen someone looking at my info online yesterday and today all of a sudden money missing out my account these are people who...

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Reliability
1.3 (29 reviews)
No votes
Reviewer's quote

I want my savings out from credit karma's savings account!

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So I have an account with Experian which I used over 12 months ago at the time of getting a mortgage. Since then they take my money monthly but EACH and EVERY time I try to log onto their site to cancel the payments I've NEVER been able to do so as they DONT let me past security. Their system is...

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Credit Karma and Experian Pros and Cons

Pros
  • That it was free
  • Lousy customer service
  • Should be shut down
  • No pros
  • I got my credit score
  • Stress
Cons
  • Invalid info
  • Not trusthworthy
  • Unethical
  • Sneaky deceptive practices
  • Customer care
  • Poor website

Credit Karma and Experian Most Positive Reviews

Top rated reviews
5

Please cancel my account n don’t charge my card next month

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5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

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5

I am writing because I was advised by Transunion that a collection item was removed. Upon speaking to Transunion, they...

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4.3

I think most people here don't listen/read well. It clearly states on the website (not hidden in fine print) that there...

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Credit Karma and Experian Most Critical Reviews

Lowest rated reviews
1

Do not trust a company that does not offer a phone number. This website is uethixal. Sells tour information to third...

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1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

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1

Why isn't this place shut down, every score it gives is fake and allways way lower then the real credit score. Much info...

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1

In January, I signed up to get my credit report for a dollar. I immediately cancelled my membership thereafter, because...

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Credit Karma and Experian Latest Reviews

Recent published reviews
No votes

don't have access to my old email address please help me

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1

So I have an account with Experian which I used over 12 months ago at the time of getting a mortgage. Since then they...

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No votes

I cannot access my credit karma account. This happened not too long ago and for several days communication by Email did...

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No votes

I need to speak with a live representative not a computer it's pertaining to me logging into my account

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Credit Karma and Experian Products and Services

Most reviewed product and services
  • Credit Karma Credit Monitoring (15 reviews)
  • Credit Karma Loan (2 reviews)
  • Experian Credit Report (117 reviews)
  • Experian Membership (48 reviews)
  • Experian Credit Monitoring (8 reviews)