PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Credit Karma and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Credit Karma
Experian

Credit Karma and Experian Overview

Total reviews 7526 783
Company responses 0 0
Issues resolved 93 16

Credit Karma and Experian Consumer Ratings

Rank
388 out of 3886 in Financial Services category
652 out of 3886 in Financial Services category
Customer service
361 in category
577 in category
Reliability
316 in category
515 in category
Website
403 in category
619 in category
Product or Service Quality
348 in category
569 in category

Credit Karma and Experian Rating Details

Customer service
1.8
(2137 reviews)
1.3
(280 reviews)
Reviewer's quote

...Credit Karma should have live customer service to help resolve your situation ..

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The recommendation for this error was to contact their customer service. Easy enough, right? Jokes on us! I called the "contact us" number at the bottom of the login page (the same page where I get the error) and got sent to an automated voice that said there's a "system error" then hung up on me....

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Reliability
1.8
(1917 reviews)
1.3
(221 reviews)
Reviewer's quote

So when it looks like youre not able to help me do that, so what do I put this on Facebook reliability..

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I have called every number that I can find for Experian and I can't get past their gatekeeping robot. I can't get through to an agent no matter what I do.

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Website
2
(1910 reviews)
1.4
(236 reviews)
Reviewer's quote

After speaking to customer service, I was told that I needed to have a screenshot of the website stating that I was able to transfer $2500 in the beginning and after a day or two and get some skimming through the frequently asked questions and support tab. I found the daily spending limits and fees...

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...Their website doesn't have and accurate information. And they really don't care about you. The government should investigate this company..

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Product or Service Quality
1.9
(1857 reviews)
1.3
(235 reviews)
Reviewer's quote

...worst customer service and communication issues ever experienced!!!. My credentials, email address, phone numberetc were all compromised and changed!!!..

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...Obviously this service is not customer based but a business for profit only. Tried all their information given from their electronic answering service with no results. As I remember they lost a lawsuit that's why I have them..

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Credit Karma and Experian Pros and Cons

Pros
  • I can look at my score
  • Free credit scores
  • That it was free
  • No pros
  • Stress
  • No pros for me
Cons
  • Poor customer service
  • No way to contact anyone
  • I would like to speak to a live person
  • Does not care about customers
  • Sneaky deceptive practices
  • Poor website

Credit Karma and Experian Most Positive Reviews

Top rated reviews
5

hello, so my phone broke an i have a new one and i also got a new number. when i try to change my number in my account...

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5

The login would not accept my email : morrisfox@***.com saying that it was already established with Experian, thus preve...

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5

I had an alarm company ADT at my shop and at my house and they sent me a email at 4 o'clock in the morning that my...

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5

Cant afford it Im on a fixed income and after adding my bills up I cant afford it but in the future if there are some...

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Credit Karma and Experian Most Critical Reviews

Lowest rated reviews
1

I need talk to someone about my account thats all I have fotj say i need talk to someone I need get a paper

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1

I have called every number that I can find for Experian and I can't get past their gatekeeping robot. I can't get...

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1

Just trying to understand how you update late payments especially four late payments on my auto loan when I have actuall...

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1

Paid $1.00 to get my FICO score. I did not see their deceptive
wording over to the side about temporary membership for e...

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Credit Karma and Experian Latest Reviews

Recent published reviews
No votes

Some using my information,how I know well, I never had a credit Karma account but say I have 1 I never enrolled in...

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No votes

my credit score doesn't appear to me, it's frozen and nothing I do fixes it, I would like if possible I could have...

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1

I am Tonya Marie McCulloch
Old email tea.busy511@***.com
Ole cell 858-952-**** or
855-828-****.temporaily off
New 858-325-**...

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1

I've called at least 3 different numbers and still can't reach any humans to talk to, to get my issues resolved. Is...

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