PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Equifax and Credit Karma as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Equifax
Credit Karma

Equifax and Credit Karma Overview

Total reviews
207
124
Company responses
0
0
Issues resolved
1
0

Equifax and Credit Karma Consumer Ratings

Rank
406 out of 1856 in Financial Services category
200 out of 1856 in Financial Services category
Customer service
299 in category
249 in category
Product or Service Quality
270 in category
151 in category
Website
342 in category
256 in category
Reliability
235 in category
153 in category

Equifax and Credit Karma Rating Details

Customer service
1.1 (77 reviews)
1.3 (26 reviews)
Reviewer's quote

Initially, my home page indicated no score (just a big question mark where the score should be), and after 2 calls to Equifax customer service, they were able to get a score to appear. However, there is no supporting statistics or information available for viewing. Have made several more calls to...

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...credit score so I got the card without doing any research just to find out that it is literally impossible to pay for the card and credit karma doesnt have customer service of any kind whatsoever. Nobody wanders emails or calls. I have hired an attorney to *** their *** up and I hope they *** regret...

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Product or Service Quality
1.1 (65 reviews)
1.7 (27 reviews)
Reviewer's quote

...The website directs me to call customer service. I wasn't pleased with customer service, and I am very tired of contacting them. Please remove the information to contact customer service...

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poor service. cant get help. long time customer is going to another provider..

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Website
1.2 (65 reviews)
1.6 (29 reviews)
Reviewer's quote

com website and answering a whole lot of personal questions, the site takes me to a page which says, "We can't complete your request at this time. Please give us a call at 888-836-6351. " So I call them and again answer a whole lot of questions and am put on hold for over ten minutes with an...

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...they deny me why did they even approve me the first time they knew my score the first time now they have my personal info i will never apply on credit karma website again i dont recommend first savings card not reliable at all. so do not apply for this...

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Reliability
1.1 (53 reviews)
1.4 (25 reviews)
Reviewer's quote

I have been trying for the last two years to resolve an issue with Equifax. I cant sign into my account and Im told I have no account and then when I try to open a new account Im told I cant because I have an account. This has been going on now for two years. I have tried multiple ways to get...

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This company has no customer service. I have made many complaints that my phone number has changed and cannot login to my account as I cannot receive the access code No answers have been received. Both me and my sister have an account that we cannot access for the same reason. New phones. Credit...

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Equifax and Credit Karma Pros and Cons

Pros
  • No assistance to correct information in credit report
  • There are no pros to the existance of this credit bureau
  • No pros
  • That it was free
  • Lousy customer service
  • Should be shut down
Cons
  • Customer service
  • Amount of time spent
  • Do not read complaints
  • Not trusthworthy
  • Invalid info
  • Unethical

Equifax and Credit Karma Most Positive Reviews

Top rated reviews
No votes
5

I forgot my password I need to update. My account

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No votes
5

Please cancel my account n don’t charge my card next month

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Equifax and Credit Karma Most Critical Reviews

Lowest rated reviews
1

I ordered my credit report and score over the phone over a month ago, but the report never came. It took me finding a ch...

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1

Do not trust a company that does not offer a phone number. This website is uethixal. Sells tour information to third...

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1

In Oct 2012 my son had a piece of mail stolen that contained all his personal information. I encouraged him to sign up...

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1

Why isn't this place shut down, every score it gives is fake and allways way lower then the real credit score. Much info...

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Equifax and Credit Karma Latest Reviews

Recent published reviews
1.3

Attempting to refinance mortgage, and (potential) lender cannot successfully pull Equifax credit report in order to...

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2.5

Won't let me change my password and email

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1

On July 6, 2020 in checking my credit report it showed that my credit score decreased by 17 points. In checking the acco...

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1

I pay mycredit card debt usually within 24 hours from receiving bill. Three weeks laterCK says I still owe 2000 in debt...

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Equifax and Credit Karma Products and Services

Most reviewed product and services
  • Equifax Account (35 reviews)
  • Equifax Credit Report (33 reviews)
  • Equifax Customer Care (23 reviews)
  • Credit Karma Account (16 reviews)
  • Credit Karma Credit Monitoring (12 reviews)
  • Credit Karma Customer Care (6 reviews)