Crate And Barrel vs West Elm

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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Jessica 1
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Affect on my time5
  • Regret decision5
  • Horrible customer service5
  • Long delays5
  • Incorrect information3

Products by Crate And Barrel

No items

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West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 446 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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