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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Long delays5
  • Affect on my time4
  • Regret decision4
  • Horrible customer service3
  • Quality1
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $47.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Not a single thing 8
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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