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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Sofa in store 1
  • Sofa before it frayed 1
  • Products 1
  • Product design salespeople at store 1
  • Jessica 1

Customers don't like

  • Long delays4
  • Affect on my time4
  • Regret decision3
  • Incorrect information2
  • Quality1
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Wayfair

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $66.4K CLAIMED LOSSES
  • $452 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Customer service 7
  • Product 6
  • Quality and price 4
  • Website 3
  • Dissatisfied 3

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Attitude of rep4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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