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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Jessica 1
  • Product design salespeople at store 1
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Affect on my time5
  • Regret decision5
  • Horrible customer service5
  • Long delays5
  • Incorrect information3
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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Beautiful design 7
  • In-store sales agent 4
  • Design is beautiful 3
  • Furniture and bed linens 3
  • In-store staff 1

Customers don't like

  • Quality14
  • Terrible customer service9
  • Telephone customer service8
  • Wherehouse customer response6
  • Order pushed 5 times4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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