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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Sofa in store 1
  • Sofa before it frayed 1
  • Products 1
  • Product design salespeople at store 1
  • Jessica 1

Customers don't like

  • Horrible customer service7
  • Long delays4
  • Affect on my time4
  • Regret decision3
  • Incorrect information2
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Visual appeal 4
  • Started out pleasant 2
  • Sales 2
  • Color of product online 2
  • Events 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • How they handled me as a customer2
  • Customer service did not fix issues2
  • Are unethical2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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