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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Jessica 1
  • Product design salespeople at store 1
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Affect on my time3
  • Long delays3
  • Regret decision2
  • Management1
  • Quality1
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $621 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Visual appeal 2
  • Not much 2
  • Sales 2
  • Email coupon offer 1
  • Started out pleasant 1

Customers don't like

  • Workers dont know store policies2
  • Are unethical2
  • Poor quality of merchandise and the way i was treated2
  • Mislead by website1
  • No communication between customer service and delivery company1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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