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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Long delays5
  • Affect on my time4
  • Regret decision4
  • Horrible customer service3
  • Quality1
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1090 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service19
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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