Start a new comparison
Delete

Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Jessica 1
  • Product design salespeople at store 1
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Affect on my time5
  • Regret decision5
  • Horrible customer service5
  • Long delays5
  • Incorrect information3
Delete

Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 211 COMPANY RESPONSES
  • 757 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.