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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Sofa in store 1
  • Sofa before it frayed 1
  • Products 1
  • Product design salespeople at store 1
  • Jessica 1

Customers don't like

  • Horrible customer service7
  • Long delays4
  • Affect on my time4
  • Regret decision3
  • Incorrect information2
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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Service provided while making the sale 1
  • Delivery 1

Customers don't like

  • Poor customer service7
  • Poor quality4
  • Lack of accountablity3
  • Lack of accountability2
  • Poor deliery and poor design skills1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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