Craigslist vs Yelp

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Craigslist

Advertising
  • 1 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $896 AVERAGE LOSS
2.2
Website
Staff
Diversity of Products or Services
Billing Practices
Customer service
  • Will wait and see 3
  • Free 3
  • Previous positive experiences getting things sold or rented 1

Customers don't like

  • Disappeared with the money5
  • Customer service and unjust removal of ads2
  • His integrity or manner of service or follow thru2
  • Flagged posts cannot be deleted by posting person1
  • Had to hire someone else to undo what he did1

Products by Craigslist

No items

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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
1.6
Website
Staff
Diversity of Products or Services
Billing Practices
Customer service
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Very bad 2
  • Yelp reviews do go around the world 1

Customers don't like

  • Hides under first amendment6
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
  • Yelp is commiting internet extortion3

Products by Yelp

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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