Craigslist vs Thumbtack

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Craigslist

Advertising
  • 1 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $896 AVERAGE LOSS
2.2
Website
Staff
Diversity of Products or Services
Customer service
Billing Practices
  • Will wait and see 3
  • Free 3
  • Previous positive experiences getting things sold or rented 1

Customers don't like

  • Disappeared with the money5
  • Customer service and unjust removal of ads2
  • His integrity or manner of service or follow thru2
  • Flagged posts cannot be deleted by posting person1
  • Had to hire someone else to undo what he did1

Products by Craigslist

No items

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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Website
Staff
Diversity of Products or Services
Customer service
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13

Products by Thumbtack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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