PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Craigslist and Thumbtack Overview

Total reviews
Company responses
Issues resolved

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2966 reviews. It is 1661 reviews more than Craigslist received since Sep 11, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Craigslist customer support team and Thumbtack customer service.

Craigslist and Thumbtack Consumer Ratings

28 out of 1836 in Advertising category
71 out of 475 in Auctions and Marketplaces category
Customer service
23 in category
35 in category
29 in category
60 in category
Product or Service Quality
16 in category
61 in category

Craigslist and Thumbtack Rating Details

Customer service
1.5 (288 reviews)
1.8 (1149 reviews)
Reviewer's quote



We pay thousands of dollars to thumbtack for leads each month. The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH.The sales team are all english speaking in thumbtack, once they sell you then you...

2.2 (244 reviews)
2.3 (1037 reviews)
Reviewer's quote

No help you guys provide horrible servic The only type of by as we get on this website is scam and fraud I would like to speak to somebody about this nobody you guys are a bunch of crookse..


...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L
Product or Service Quality
1.9 (215 reviews)
1.8 (1025 reviews)
Reviewer's quote

Everything I'm trying to respond to, I get a message that an "error has occurred" How is a seller ever going to be able to complete a transaction, when this is a constant problem ???


Here is the message I sent to them as I deactivated my account with them. To be fair, I did get a few customers over the years and I had great success as they turned into business customers, but that was years ago and many versions of how they changed their business...for the worse.I have used...

Jason M

Craigslist and Thumbtack Pros and Cons

  • No help
  • Will wait and see
  • It is very confusing
  • Concept
  • Idea
  • Ease of use
  • No help
  • Scammers and spammers
  • No human for customer service
  • Lost money
  • No accountability
  • Customer service

Craigslist and Thumbtack Most Positive Reviews

Top rated reviews

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...


Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Craigslist and Thumbtack Most Critical Reviews

Lowest rated reviews

3213560591. Josh edmunsen

This loser is on craigslist and mistreats women who are good looking because he is an insec...


As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Craigslist and Thumbtack Latest Reviews

Recent published reviews

Everytime I try to respond to a listing and hit the info button for the phone number I get an error message. It went...

Read all 1305 reviews

I have a customer who left a review before an issue was resolved. We resolved the issue and she would like to edit the...

Read all 2966 reviews

Craigslist and Thumbtack Products and Services

Most reviewed product and services
  • Craigslist Advertisement (230 reviews)
  • Craigslist Account (112 reviews)
  • Craigslist Website (102 reviews)
  • Thumbtack Leads (656 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)