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Craigslist

Auctions and Marketplaces
  • 1 ISSUES RESOLVED
  • 624 TOTAL REVIEWS
  • $59.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Will wait and see 5
  • Free 3
  • No help 2
  • It is very confusing 2
  • I liked this site 1

Customers don't like

  • Non - existent support2
  • No care or concern for the people that user their site2
  • Its is time consuming and very hard to figure out2
  • Inability to reach customer service2
  • His integrity or manner of service or follow thru2
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StubHub

Tickets
  • 1 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $36K CLAIMED LOSSES
  • $720 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phone staff 3
  • Customer service responded quickly 2
  • Concept of stubhub 2
  • Instant downloaded tix 1
  • Brand and reach 1

Customers don't like

  • Customer service6
  • And all the time and money spent3
  • Seller fraud2
  • Not getting a refund for the bait and switch ticket i purchased2
  • Lack of transparency2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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