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Craigslist

E-commerce
  • 1 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $35.6K CLAIMED LOSSES
  • $989 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Will wait and see 4
  • Free 3

Customers don't like

  • Disappeared with the money2
  • Non - existent support1
  • No care or concern for the people that user their site1
  • Inability to reach customer service1
  • His integrity or manner of service or follow thru1
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $34.6K CLAIMED LOSSES
  • $751 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phone staff 2
  • Instant downloaded tix 1
  • Customer service responded quickly 1
  • Concept of stubhub 1
  • Brand and reach 1

Customers don't like

  • Customer service5
  • Not getting a refund for the bait and switch ticket i purchased2
  • Lack of transparency2
  • And all the time and money spent2
  • Very unhappy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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