PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Offerup and Craigslist as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Offerup
Craigslist

Offerup and Craigslist Overview

Total reviews 6066 1777
Company responses 0 0
Issues resolved 23 2

Offerup and Craigslist Consumer Ratings

Rank
77 out of 318 in Auctions and Marketplaces category
31 out of 718 in Advertising category
Customer service
70 in category
22 in category
Website
77 in category
29 in category
Product or Service Quality
58 in category
14 in category
Exchange, Refund and Cancellation Policy
45 in category
16 in category

Offerup and Craigslist Rating Details

Customer service
1.4 (1875 reviews)
1.5 (399 reviews)
Reviewer's quote

The worst customer service ever. No buyer protection! Please dont use them. They screwed me over!..

Read full review

*** poor customer service I am just looking for the phone number to reply to add..

Read full review
Website
2.1 (1733 reviews)
2.1 (352 reviews)
Reviewer's quote

Me of 1400 on your website..

Read full review

...Website instructions do not work. Contact info phone number is for police or media inquiries only. Goodbye and good riddance Crap's List!..

Read full review
Product or Service Quality
1.9 (1559 reviews)
1.8 (311 reviews)
Reviewer's quote

...I sell quality merch & this was & is unacceptable. I have been expressing my grievances on on your social media platforms & nothing has changed. I started using letgo & gave up on offer up...

Read full review

...I call your customer service and the computer guided me in circles. I want someone to explain why I am being attacked and my post removed. It seems as if I am being singled out and harrassed for no reason...

Read full review
Exchange, Refund and Cancellation Policy
1.7 (1544 reviews)
1.7 (268 reviews)
Reviewer's quote

...tried to file claim, but said product not shipped through them, so no refund...

Read full review

...Either list the correct car or refund 5$ to my credit card ending in 3883. Im Tammy Murphy and I paid on 8/3 for my Pontiac Bonneville to be sold for 3100 somebody screwed up my posting and posted for a 2008 Nissan. I want my car listed properly or a refund sent back to my debit card..

Read full review

Offerup and Craigslist Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • No help
  • Will wait and see
  • Free
Cons
  • Customer service
  • No customer service
  • No response
  • Customer service
  • No human for customer service
  • No help

Offerup and Craigslist Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

Read full review
5

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...

Read full review
5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

Read full review
5

I clean houses. I posted an ad on Craigslist. I got some nut who needs a physio therapist, and didn't want to pay one....

Read full review

Offerup and Craigslist Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

Read full review
1

I posted an ad in the personals on craigslist seeking a female companion. Immediately some guy starts sending me in my...

Read full review
1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

Read full review
1

My boyfriend and I decided that we wanted a male pug puppy, so we began to look on Craigslist, we found a woman who was...

Read full review

Offerup and Craigslist Latest Reviews

Recent published reviews
No votes

I paid for sell faster option and my card was charged 7.99 twice but your site said denied

Read full review
2

*** poor customer service
I am just looking for the phone number to reply to add

Read full review
1

They took away LETGO, which wasn't perfect, but I could post crap for sale from my computers. The new "OFFERUP", is not...

Read full review
No votes

I have edited and republished by ad and it doesn't show up when I look as a consumer online.

Read full review

Offerup and Craigslist Products and Services

Most reviewed product and services
  • Offerup Account (927 reviews)
  • Offerup Customer Care (324 reviews)
  • Offerup Mobile Application (271 reviews)
  • Craigslist Advertisement (327 reviews)
  • Craigslist Account (126 reviews)
  • Craigslist Website (115 reviews)