Offerup vs Craigslist
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Customers like
- Easy to sell and buy 10
- Easy to sign in 9
- Easy to use 9
- Easy to list an item 5
- Very good to sell stuff 5
Customers don't like
- Non existent customer service5
- No proper reporting of users3
- No response3
- Rude sellers3
- Sellers not showing up3
Products by Offerup
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Customers like
- Free 3
- Will wait and see 3
Customers don't like
- Disappeared with the money2
- Constantly required to prove i had a phone number1
- Flagged posts cannot be deleted by posting person1
- Had to hire someone else to undo what he did1
- His integrity or manner of service or follow thru1
Products by Craigslist
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Discussion
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Offerup is VERY popular, infact since I learned about it a little less than a year ago, I see more traffic on it than on Craig's.That being said, going the way of more and more companies nowadays, there is NO way to contact them by phone.
If someone complains about you, they will just shut your account down and you cannot get it deactivated because the site is run by a bunch of children right out of high school that don't understand customer service, only following policies to the letter, conditioned by the only environment they've ever known, public school. Many good items, a bunch of scammers trying to get your email address, but a little common sense and you can *** them out.
I know it's free, but there are less and less companies out nowadays, they're all buying eachother up, and specifically free services like yahoo, Google, offerup, and the like, don't offer customer service, but they basically corner their respective market and make their revenue renting people's information out, and through ad revenue so they don't charge their customers anything, but don't really offer them anything either, so I'm not sure what gives them the right to cancel accounts without due-process, the opportunity to explain yourself or appeal your case, or any way to curry favor with anyone at the company.Shame how America is goin down the tubes so these companies can steal all our data, information, and money and give us nothing in return.
I see them basically the same.