PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craigslist
OfferUp

Craigslist and OfferUp Overview

Total reviews 5251 10562
Company responses 0 0
Issues resolved 16 61

Craigslist and OfferUp Consumer Ratings

Rank
46 out of 501 in Advertising category
154 out of 676 in Auctions and Marketplaces category
Customer service
44 in category
162 in category
Website
44 in category
144 in category
Product or Service Quality
32 in category
134 in category
Diversity of Products or Services
25 in category
132 in category

Craigslist and OfferUp Rating Details

Customer service
1.4
(1426 reviews)
1.4
(3361 reviews)
Reviewer's quote

...I stay within the parameters set by craigslist I change my ad I attempt to repost, but my ads continue to be flagged and I believe its abuse and I cannot get help from Customer service even though Ive sent emails..

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They literally do not have any customer service! When you call the customer service phone number that you have to hunt down on Google, it is a voicemail telling you that they do not have customer service and that if you were a sheriff, you have to do this and that or the other..

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Website
1.9
(1225 reviews)
1.9
(3040 reviews)
Reviewer's quote

...who have chosen to do business with this guy Hector Diaz, who has no California State Contractors license, does not pay for insurance or bonding, had no website, hands out hand written invoices, takes their money and rips them off. Most recently this guy has stolen all of my promotional olive tree photos,...

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...But any time there is any kind of issue they run AWAY and blame the customer! Plus they have NO customer service phone number or website services! So when theres crime it just HAPPENS and people get away with it! It is NOT OKAY. Dont use this app. Or website...

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Product or Service Quality
1.7
(1112 reviews)
1.8
(2748 reviews)
Reviewer's quote

...Craigslist has no customer service where you can speak to someone. They also do not respond to their contact page..

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...Also, there is NO customer service, No one will help you with anything. I will contact news stations if I have to to shed light on what they are doing. How can we let this happen?..

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Diversity of Products or Services
2.1
(1019 reviews)
2.2
(2663 reviews)
Reviewer's quote

I find it utterly infuriating that I am denied access to a platform that supposedly promotes community engagement and the exchange of goods and services. It appears that your website discriminates against those who may not be adept at deciphering complex online interfaces. Is it too much to ask for...

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They charged me for a subscription I didnt order, and trying to contact them I was transferred to other companies I didnt need to call just to be offered services I dont want..

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Craigslist and OfferUp Pros and Cons

Pros
  • No help
  • Free
  • Will wait and see
  • Easy to use
  • Easy to sell and buy
  • How easy it seems
Cons
  • Customer service
  • No human for customer service
  • Inability to reach customer service
  • Customer service
  • No customer service
  • Fraud no contact for customer support

Craigslist and OfferUp Most Positive Reviews

Top rated reviews
5

Scammer from # (302)251-****
Beenverified indicates Chekeeta Johnson, Seaford DE
My posting is for a $60 crib. The same da...

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5

Same happened here. I too was offered a great deal over my amount. I contacted OfferUp and they were great and quick to...

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5

No I didn’t . When I put my items on the site. I clicked on talking on the phone rather then text or email

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5

I was buying a drone DJI drone from some one on offer up and I paid for it and when he went down to FedEx to send it to...

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Craigslist and OfferUp Most Critical Reviews

Lowest rated reviews
1

I am not sure as to why my post arr being removed. I am trying to rehome some puppies. The system keeps removing my...

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1

I need to talk to a person at offer up to reset my sccount

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1

They took my money and then flagged my help wanted ad immediately for no reason. I tried to email as well as call Craig...

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1

Closed! That’s all the number I called said

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Craigslist and OfferUp Latest Reviews

Recent published reviews
3

Hello, I have an English Bulldog Stud business. And when I post it gets flagged. Can you please look into this issue. I...

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1.3

Promote plus upcharge before time allowed xxxxxfffffvvvvvdddddqqqqqxxxxx. VVVVV. V bb nn n nnnbhgfdzgh

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No votes

Hi, I a long time user/poster. Since last week I cannot access your site on my iPhone 6s- older phone while my wife sitt...

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No votes

I paid for my item shovel days ago and they have not shipped it. I see the shipping labels have been made and...

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