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Craigslist

Auctions and Marketplaces
  • 1 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $58.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Will wait and see 5
  • Free 3
  • No help 1
  • I liked this site 1
  • Cl programs vengeful ad deletion if you write them 1

Customers don't like

  • Non - existent support2
  • No care or concern for the people that user their site2
  • Inability to reach customer service2
  • His integrity or manner of service or follow thru2
  • Flagged posts cannot be deleted by posting person2
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Offerup

E-commerce
  • 6 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy to sell and buy 11
  • Easy to use 9
  • Easy to sign in 9
  • Very good to sell stuff 7
  • How easy it seems 5

Customers don't like

  • Buyers not showing up6
  • Non existent customer service5
  • Bad customer service5
  • Rude sellers4
  • Buyers not reliable and poor site design4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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