PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and Offerup as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craigslist
Offerup

Craigslist and Offerup Overview

Total reviews 1808 6192
Company responses 0 0
Issues resolved 2 23

Craigslist and Offerup Consumer Ratings

Rank
35 out of 710 in Advertising category
75 out of 326 in Auctions and Marketplaces category
Customer service
21 in category
75 in category
Website
28 in category
77 in category
Product or Service Quality
17 in category
57 in category
Diversity of Products or Services
20 in category
73 in category

Craigslist and Offerup Rating Details

Customer service
1.4 (413 reviews)
1.4 (1929 reviews)
Reviewer's quote

...Called customer service..

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...i have spent hours sending mad emails to customer service to no avial. all i have gotten is my complaints deleted and the same reply no help no fixes. and no $350 for my shipped item...

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Website
2.1 (370 reviews)
2.1 (1784 reviews)
Reviewer's quote

...Website instructions do not work. Contact info phone number is for police or media inquiries only. Goodbye and good riddance Crap's List!..

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We are a small business and like to advertise on offer up but would like a website to be accessible from their site there is no way to contact them called them email them and it makes it frustrating that we spent money on their little ads and it has got us nowhere We are a small business and like...

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Product or Service Quality
1.8 (324 reviews)
1.9 (1600 reviews)
Reviewer's quote

There is no customer service. Only a recording telling you to email them..

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...The hassle to reach customer service is crazy also..

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Diversity of Products or Services
2.2 (305 reviews)
2.3 (1562 reviews)
Reviewer's quote

...$1,200 to send her I just sent her 1600 and that's all I was supposed to pay and she sent me an email saying that she can't go against the guidelines of the services but I need to take care of it and there was nothing she could do so I emailed her back and told her that I can't take care of it I'll just take my money back and I haven't heard nothing ever since...

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...I was charged three times for services that weren't rendered until the third charge. I tried reaching out to CS and didn't get anyone to live. there is an automated message that sends you back to your website which does not allow you to chat or call anyone in CS...

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Craigslist and Offerup Pros and Cons

Pros
  • No help
  • Will wait and see
  • Free
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
Cons
  • Customer service
  • No human for customer service
  • No help
  • Customer service
  • No customer service
  • No response

Craigslist and Offerup Most Positive Reviews

Top rated reviews
5

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...

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5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

I clean houses. I posted an ad on Craigslist. I got some nut who needs a physio therapist, and didn't want to pay one....

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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Craigslist and Offerup Most Critical Reviews

Lowest rated reviews
1

I posted an ad in the personals on craigslist seeking a female companion. Immediately some guy starts sending me in my...

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1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

My boyfriend and I decided that we wanted a male pug puppy, so we began to look on Craigslist, we found a woman who was...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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Craigslist and Offerup Latest Reviews

Recent published reviews
No votes

No one took the call. The automated system kept repeating and did not connect me with anyone.

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1

I've purchased a $19.99 Promotion and OfferUp still not promoting my item but you guys took my money last week, Please...

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No votes

Somebody is listing items under my Craigslist account

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1

OfferUp sucks! Cant make offers or sell. Ever since they merged with that crap app Letgo. Cant even fix

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Craigslist and Offerup Products and Services

Most reviewed product and services
  • Craigslist Advertisement (322 reviews)
  • Craigslist Marketplace (80 reviews)
  • Craigslist Profile (17 reviews)
  • Offerup Marketplace (248 reviews)
  • Offerup Profile (243 reviews)
  • Offerup Shipping Service (235 reviews)