PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Craigslist and OfferUp Overview

Total reviews
Company responses
Issues resolved

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4070 reviews. It is 2777 reviews more than Craigslist received since Sep 11, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Craigslist customer support team and OfferUp customer service.

Craigslist and OfferUp Consumer Ratings

29 out of 1836 in Advertising category
83 out of 470 in Auctions and Marketplaces category
Customer service
23 in category
No votes
30 in category
No votes
Product or Service Quality
16 in category
No votes

Craigslist and OfferUp Rating Details

Customer service
1.5 (287 reviews)
No votes
Reviewer's quote



I tried calling OfferUps customer service line just now but that does not work. I put in all my information that they ask for (prompts before dialing) and just got a pre-recorded number where you cant leave a message or get a hold of anybody. I also had to pay extra on the prepaid shipping label...

2.2 (241 reviews)
No votes
Reviewer's quote

No help you guys provide horrible servic The only type of by as we get on this website is scam and fraud I would like to speak to somebody about this nobody you guys are a bunch of crookse..


Both customers on your website I bought merchandise from ripped me off. The Apple tablet what stolen I reported it to the police I have a report. I bought a Samsung digital camera which is broken all things I bought for my kids for Christmas now I wasted money that I could have got real Christmas...

Product or Service Quality
1.9 (211 reviews)
No votes
Reviewer's quote

why the error messages and all the instant flagging of our post?everyday the same ads appear!every day my ads are flagged off!everyday i get an error message on ads i want to reply to !everyday i try to "contact us" but get no reply !!!!what is the deal???????FIX YOUR ISSUES CRAIGSLIST !!!!!!

Chris K

I have over 30 5 star reviews within the app, and Im not sure if it was because I was message multiple people if they still had this pair of shoes I had or what, but my account got banned for no reason that I can think of and I would like to know why. I also bought a pair of shoes online through...

Jesse E

Craigslist and OfferUp Pros and Cons

  • No help
  • It is very confusing
  • Will wait and see
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • No help
  • Scammers and spammers
  • No human for customer service
  • No customer service
  • Bad customer service
  • No response

Craigslist and OfferUp Most Positive Reviews

Top rated reviews

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...


I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

Craigslist and OfferUp Most Critical Reviews

Lowest rated reviews

3213560591. Josh edmunsen

This loser is on craigslist and mistreats women who are good looking because he is an insec...

No votes

Craigslist and OfferUp Latest Reviews

Recent published reviews

I want my number off an ad someone posted for furniture. I did not post anything for sale. I would also like the number...

Read all 1293 reviews

12.9 charge is BS and I thought 9.8 was steep. Absolutely stupid. Lowered buyers shipping cost to tack on the sellers.

Read all 4070 reviews

Craigslist and OfferUp Products and Services

Most reviewed product and services
  • Craigslist Advertisement (230 reviews)
  • Craigslist Account (112 reviews)
  • Craigslist Website (102 reviews)
  • Offerup Account (573 reviews)
  • Offerup Customer Care (305 reviews)
  • Offerup Website (235 reviews)