PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craigslist
OfferUp

Craigslist and OfferUp Overview

Total reviews
1358
4386
Company responses
0
0
Issues resolved
2
18

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4386 reviews. It is 3028 reviews more than Craigslist received since Sep 11, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Craigslist customer support team and OfferUp customer service.

Craigslist and OfferUp Consumer Ratings

Rank
31 out of 1738 in Advertising category
72 out of 431 in Auctions and Marketplaces category
Customer service
23 in category
54 in category
Website
28 in category
69 in category
Product or Service Quality
16 in category
51 in category

Craigslist and OfferUp Rating Details

Customer service
1.5 (304 reviews)
1.4 (1408 reviews)
Reviewer's quote

Your customer service sucks! In my 82 years on this planet Ive never been given such a run around in my life. Your websites are inconclusive and lacking any helpful prompts. And when I try to talk to a human voice I cant..

Danniel

Customer service is closed when I called..

Treveon
Website
2.2 (256 reviews)
2 (1310 reviews)
Reviewer's quote

Seldom have I had such difficulty getting something done as Ive had with your website. All I wanted to do was place one vehicle ad, pay my $5 for 30 days and be done with it. Frankly Im tired and disgusted...

Danniel

...The contact us does not work the phone number send you to recording we change you to a website that does not work none of the phone numbers work through another website I was able to contact..

Coreen
Product or Service Quality
1.9 (227 reviews)
1.9 (1158 reviews)
Reviewer's quote

Hi I have paid for many adds and I was threatened by one of your employees saying that I was Fiona be flagged if I didn’t take his service which included me paying him to Flagg others sellers and now because I didn’t pay I got flagged many post I paid..

Hussain

Offer up is unreliable and has extremely poor service..

Jamilla

Craigslist and OfferUp Pros and Cons

Pros
  • No help
  • Will wait and see
  • It is very confusing
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
Cons
  • No human for customer service
  • No help
  • Scammers and spammers
  • Bad customer service
  • No customer service
  • No response

Craigslist and OfferUp Most Positive Reviews

Top rated reviews
5

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...

5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

Craigslist and OfferUp Most Critical Reviews

Lowest rated reviews
1

3213560591. Josh edmunsen

This loser is on craigslist and mistreats women who are good looking because he is an insec...

1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

Craigslist and OfferUp Latest Reviews

Recent published reviews

Looking for a previous had for a 1969 camaro. Mansfield, Tx , Posted around the beginning of January, 2020
Posted on the...

Read all 1358 reviews

I have my log in info but it will not allow me to log in because my previous number on file is no longer my number and...

Read all 4386 reviews

Craigslist and OfferUp Products and Services

Most reviewed product and services
  • Craigslist Advertisement (286 reviews)
  • Craigslist Account (115 reviews)
  • Craigslist Website (104 reviews)
  • Offerup Account (802 reviews)
  • Offerup Customer Care (318 reviews)
  • Offerup Website (238 reviews)