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Craigslist

Auctions and Marketplaces
  • 1 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $58.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will wait and see 5
  • Free 3
  • No help 1
  • I liked this site 1
  • Cl programs vengeful ad deletion if you write them 1

Customers don't like

  • Non - existent support2
  • No care or concern for the people that user their site2
  • Inability to reach customer service2
  • His integrity or manner of service or follow thru2
  • Flagged posts cannot be deleted by posting person2
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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2108 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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