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Craigslist

Auctions and Marketplaces
  • 1 ISSUES RESOLVED
  • 610 TOTAL REVIEWS
  • $59.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Will wait and see 5
  • Free 3
  • No help 2
  • It is very confusing 2
  • I liked this site 1

Customers don't like

  • Non - existent support2
  • No care or concern for the people that user their site2
  • Its is time consuming and very hard to figure out2
  • Inability to reach customer service2
  • His integrity or manner of service or follow thru2
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1901 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • In past no problems 4

Customers don't like

  • Extremely poor customer service49
  • Customer service27
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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