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Craigslist

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $896 AVERAGE LOSS
2.4
Website
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
  • Will wait and see 3
  • Free 3
  • Previous positive experiences getting things sold or rented 1

Customers don't like

  • Disappeared with the money2
  • Flagged posts cannot be deleted by posting person1
  • His integrity or manner of service or follow thru1
  • Had to hire someone else to undo what he did1
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1815 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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