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Craigslist

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.3
Website
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Free 3
  • Will wait and see 3

Customers don't like

  • Disappeared with the money2
  • Constantly required to prove i had a phone number1
  • Flagged posts cannot be deleted by posting person1
  • Had to hire someone else to undo what he did1
  • His integrity or manner of service or follow thru1
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1854 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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