PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craigslist
Ebay

Craigslist and Ebay Overview

Total reviews
1355
1362
Company responses
0
0
Issues resolved
2
5

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1362 reviews. It is 7 reviews more than Craigslist received since Sep 11, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Craigslist customer support team and Ebay customer service.

Craigslist and Ebay Consumer Ratings

Rank
31 out of 1738 in Advertising category
63 out of 431 in Auctions and Marketplaces category
Customer service
23 in category
58 in category
Website
28 in category
58 in category
Product or Service Quality
16 in category
53 in category

Craigslist and Ebay Rating Details

Customer service
1.5 (304 reviews)
1.4 (304 reviews)
Reviewer's quote

Your customer service sucks! In my 82 years on this planet Ive never been given such a run around in my life. Your websites are inconclusive and lacking any helpful prompts. And when I try to talk to a human voice I cant..

Danniel

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo
Website
2.2 (256 reviews)
2.2 (257 reviews)
Reviewer's quote

Seldom have I had such difficulty getting something done as Ive had with your website. All I wanted to do was place one vehicle ad, pay my $5 for 30 days and be done with it. Frankly Im tired and disgusted...

Danniel

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616
Product or Service Quality
1.9 (227 reviews)
1.8 (221 reviews)
Reviewer's quote

Hi I have paid for many adds and I was threatened by one of your employees saying that I was Fiona be flagged if I didn’t take his service which included me paying him to Flagg others sellers and now because I didn’t pay I got flagged many post I paid..

Hussain

When you sign up to sell on Ebay, they claim to give you an option as to whom you'd like to oversee your merchant services, or how you get paid to make it easier. Having your customers pay you directly is an option, and using PayPal is your other option. I wont go into my entire story in dealing...

Ryan S

Craigslist and Ebay Pros and Cons

Pros
  • No help
  • Will wait and see
  • It is very confusing
  • Website appeared to show desirable items
  • Access to consumers
  • Price
Cons
  • No human for customer service
  • No help
  • Scammers and spammers
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected

Craigslist and Ebay Most Positive Reviews

Top rated reviews
5

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...

5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Craigslist and Ebay Most Critical Reviews

Lowest rated reviews
1

3213560591. Josh edmunsen

This loser is on craigslist and mistreats women who are good looking because he is an insec...

1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Craigslist and Ebay Latest Reviews

Recent published reviews

I paid for an add, it is being held and no details. Why take my money for services not rendered?

Read all 1355 reviews
1

Ebay transaction for nearly $700. Manualsbasket tried to cheat me. Purchased a small item for $100 and a big rig...

Read all 1362 reviews

Craigslist and Ebay Products and Services

Most reviewed product and services
  • Craigslist Advertisement (286 reviews)
  • Craigslist Account (115 reviews)
  • Craigslist Website (104 reviews)
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)