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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 35 TOTAL REVIEWS
Rank
40 out of 2508
in Appliances and Electronics category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    90
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    3%
Top Products and Services
1.7
13 reviews
2.3
3 reviews
1
2 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 34 TOTAL REVIEWS
Rank
52 out of 412
in Building Products category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    62
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
3 reviews
1
2 reviews
3
2 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Craftsman vs Stanley Tools?

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Anonymous
#1436333

I purchased an Stanley car charger and 30 days later it stopped working Stanley made me spend 34.78 and send back They have repaired it but the charger cost me an extra 35.00 (great customer service) My craftsmen tools I take back to the store and they give me a new one easy. I have only had two craftsmen tools go bad and had no problem replacing them.Stanley has lost their way

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