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Craftsman

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $888 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Warranty plan 1
  • Warranty and pricing 1
  • Price 1

Customers don't like

  • Steering was horrible to turn and drive1
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Stanley Tools

Building Products
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $712 CLAIMED LOSSES
  • $65 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Pricing and durability 1

Customers don't like

  • Unit breaks every time its used more then once to inflate1
  • Reputation1
  • Phone hold time was at 48 minutes when i gave up1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1436333

I purchased an Stanley car charger and 30 days later it stopped working Stanley made me spend 34.78 and send back They have repaired it but the charger cost me an extra 35.00 (great customer service) My craftsmen tools I take back to the store and they give me a new one easy. I have only had two craftsmen tools go bad and had no problem replacing them.Stanley has lost their way