PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craftsman and Remington Power Tools as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craftsman
Remington Power Tools

Craftsman and Remington Power Tools Overview

Total reviews
66
67
Company responses
0
0
Issues resolved
0
0

Remington Power Tools was first mentioned on PissedConsumer on Jun 19, 2009 and since then this brand received 67 reviews. It is 1 review more than Craftsman received since Oct 8, 2007.

Craftsman and Remington Power Tools Consumer Ratings

Rank
78 out of 1546 in Equipment category
52 out of 656 in Landscaping and Gardening category
Product or Service Quality
73 in category
39 in category
Value for money
55 in category
26 in category
Website
118 in category
53 in category

Craftsman and Remington Power Tools Rating Details

Product or Service Quality
2 (25 reviews)
2 (22 reviews)
Reviewer's quote

The M310 is an awful product. After 2 or 3 uses, the hinge pin slid out, causing the chute cover to not work correctly. The adjustable handle lock comes unlocked repeatedly...

Thomas F

...Called customer service, was directed to a local repair shop about 55 min each way. Went to the shop, was told they don't work on electric saws. Called customer service again, was directed to another shop, similar distance away, again told they don't work on electric saws either...

PissedConsumer1675656
Value for money
2.5 (24 reviews)
2.5 (22 reviews)
Reviewer's quote

...Folks, save your money and time and shop elsewhere. I am sure there is a local store that sell Toro, Torybilt, Honda, etc. that will actually service you when it is needed...

PissedConsumer946222

Your office was closed when I called . Anywfy I was doing some reading on my tensioner screw and getting a replacement when I came upon a recall for the model 4620 outlaw 20” chainsaw. What do I need to do about this I’ve only used the saw twice since is eewas purchased and I no longer have the...

Geordan
Website
2.3 (24 reviews)
2.3 (15 reviews)
Reviewer's quote

...However, when I go the website and the part shows unavailable. When can I purchase one of these parts..

Andrew J

no chain will fitthis is junk

lynn m

Craftsman and Remington Power Tools Pros and Cons

Pros
  • Warranty plan
  • Warranty and pricing
  • Price
  • Motor and design
  • Great product
  • Work for a while
Cons
  • Terrible customer service and lack of response
  • Steering was horrible to turn and drive
  • Parts not available
  • Not reliable
  • Service and warranty dept and affiliates
  • Customer service and quality of product

Craftsman and Remington Power Tools Most Positive Reviews

Top rated reviews
5

Craftsman lawn mower in general..Never ever had a problem with any mowers.I repair small engines for a living. They have...

5

I spoke to a customer service rep and she advised me of the steps I needed to get issue resolved. Very professionsl,...

Craftsman and Remington Power Tools Most Critical Reviews

Lowest rated reviews
1

I’m trying to replace tools but there is not phone number for Craftsman. They’re all for sears and sears employees are...

1

The mower worked great - - had it for one season. This year the battery #725-05089 swelled and did not fit into the...

Craftsman and Remington Power Tools Latest Reviews

Recent published reviews

engine runs great till now it fluctuates at any speed try to get to the carb to clean air filter but cannot get to it...

Read all 66 reviews
3.6

Your office was closed when I called . Anywfy I was doing some reading on my tensioner screw and getting a replacement...

Read all 67 reviews

Craftsman and Remington Power Tools Products and Services

Most reviewed product and services
  • Craftsman Lawn Mower (18 reviews)
  • Craftsman Snow Blower (5 reviews)
  • Craftsman String Trimmer (4 reviews)
  • Remington Power Tools Chainsaw (8 reviews)
  • Remington Power Tools Lawn Mower (7 reviews)
  • Remington Power Tools String Trimmer (7 reviews)