PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Husqvarna and Craftsman as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Husqvarna
Craftsman

Husqvarna and Craftsman Overview

Total reviews
171
103
Company responses
0
0
Issues resolved
3
0

Husqvarna and Craftsman Consumer Ratings

Rank
91 out of 538 in Landscaping and Gardening category
120 out of 931 in Equipment category
Customer service
81 in category
71 in category
Product or Service Quality
54 in category
101 in category
Value for money
50 in category
85 in category
Price Affordability
68 in category
140 in category

Husqvarna and Craftsman Rating Details

Customer service
1.2 (83 reviews)
1.8 (40 reviews)
Reviewer's quote

...I can never get in touch with customer service. I got trimmer May 15th this year..

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You have one Customer Service number!! I have been on hold for 2 hours because a self-propelled lawnmower is not working and it's only 2 months old!!!! THIS IS NOT CUSTOMER SERVICE!!!! CRAFTSMAN SHOULD BE HISTORY IN MY BOOK..

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Product or Service Quality
1.6 (77 reviews)
1.8 (44 reviews)
Reviewer's quote

Customers service sucks Hind tit..

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...Still was expected to pay for repairs Craftsman customer service refused to help. Would avoid buying Craftsman products!..

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Value for money
1.8 (71 reviews)
2.2 (42 reviews)
Reviewer's quote

...I want my money back or a new mower Phone number please..

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...Folks, save your money and time and shop elsewhere. I am sure there is a local store that sell Toro, Torybilt, Honda, etc. that will actually service you when it is needed...

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Price Affordability
2.3 (71 reviews)
2.5 (36 reviews)
Reviewer's quote

love the saw , for its price. Problem , the starter pulley slips , got about 15hrs actual work with saw...

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I call 1-888-331-4569.I was on hold for 45 minutes finally got a representative by the name of SamLet him know my new Craftsman Lawn Mover T 240Model No 13APA1ZT093 would not start, no power to ignition switchHe said to return to store where I bought it that Craftsman was not responsible for the...

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Husqvarna and Craftsman Pros and Cons

Pros
  • No customer service
  • When it wasnt getting fixed it ran great
  • Great machine when it works
  • Warranty plan
  • Warranty and pricing
  • Price
Cons
  • Customer service and the poor website no number to call
  • Customer service
  • Being ripped off
  • Terrible customer service and lack of response
  • Terrible customer service
  • Steering was horrible to turn and drive

Husqvarna and Craftsman Most Positive Reviews

Top rated reviews
5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

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5

Craftsman lawn mower in general..Never ever had a problem with any mowers.I repair small engines for a living. They have...

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5

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was...

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5

Ive been promised free tool samples from Get It Free for doing surveys and as of yet have received nothing. They said...

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Husqvarna and Craftsman Most Critical Reviews

Lowest rated reviews
1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

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1

I’m trying to replace tools but there is not phone number for Craftsman. They’re all for sears and sears employees are...

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1

We have been trying for 3 days to order a Husqvarna mower. It took one day to find out that their most popular model,...

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1

As per the Recall for Craftsman Leaf blower for Fire Hazard, I sent my Leaf Blower to Craftsman as per their instruction...

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Husqvarna and Craftsman Latest Reviews

Recent published reviews
1

I originally contacted using online chat. Received a generic: contact the service dealer near you response or click a...

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2.6

Called to get help with a trimmer that started leaking oil the 2nd time I used it. I was on hold for 1 hour and 10...

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No votes

I need the part that holds the blade on for a push mower with serial number 15 1118 58 38364

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No votes

I have a power drill purchased Sears some time ago. The chuck has ceased to turn and I am unable to loosen or tighten...

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Husqvarna and Craftsman Products and Services

Most reviewed product and services
  • Husqvarna Lawn Mower (29 reviews)
  • Husqvarna Chainsaw (9 reviews)
  • Husqvarna Lawn Tractor (9 reviews)
  • Craftsman Lawn Mower (22 reviews)
  • Craftsman Pressure Washer (6 reviews)
  • Craftsman Snow Blower (5 reviews)