PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Husqvarna and Craftsman as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Husqvarna
Craftsman

Husqvarna and Craftsman Overview

Total reviews
104
62
Company responses
0
0
Issues resolved
3
0

Husqvarna was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 104 reviews. It is 42 reviews more than Craftsman received since Oct 8, 2007.

Husqvarna and Craftsman Consumer Ratings

Rank
78 out of 791 in Landscaping and Gardening category
74 out of 1820 in Equipment category
Customer service
71 in category
47 in category
Product or Service Quality
54 in category
50 in category
Price Affordability
64 in category
115 in category

Husqvarna and Craftsman Rating Details

Customer service
1.3 (51 reviews)
2.1 (20 reviews)
Reviewer's quote

I am 72 years of age used this machine maybe 12 times at the most, Now I have a real bad grinding noise like a bearing or something, contacted customer support and they told me to contact a dealer, Well the dealer said nothing he could do because after 3 years the warranty is gone. To me this...

Robert A

i have been on the phone for 2 hours 37 min trying to get tools repaired or where to go to get them repaired still waiting

paul l
Product or Service Quality
1.6 (50 reviews)
2.1 (23 reviews)
Reviewer's quote

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was older to get another needed drawbar part. I called support at 6pm EDT and was talking to someone in under 30 seconds. Eric the customer rep has heard of my request before but the...

Sean F

The M310 is an awful product. After 2 or 3 uses, the hinge pin slid out, causing the chute cover to not work correctly. The adjustable handle lock comes unlocked repeatedly...

Thomas F
Price Affordability
2.2 (44 reviews)
2.8 (21 reviews)
Reviewer's quote

love the saw , for its price. Problem , the starter pulley slips , got about 15hrs actual work with saw...

Ron A

I bought a craftsman cordless 40volt weed trimmer from ACE Hardware and it is only 6 months old and doesn't work! Can anyone help?

PissedConsumer1647302

Husqvarna and Craftsman Pros and Cons

Pros
  • No customer service
  • Features of the product
  • When it wasnt getting fixed it ran great
  • Warranty plan
  • Warranty and pricing
  • Price
Cons
  • Being ripped off
  • This is a lemon it happens just fix it
  • Faulty product
  • Terrible customer service and lack of response
  • Terrible customer service
  • Steering was horrible to turn and drive

Husqvarna and Craftsman Most Positive Reviews

Top rated reviews
5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

5

Craftsman lawn mower in general..Never ever had a problem with any mowers.I repair small engines for a living. They have...

Husqvarna and Craftsman Most Critical Reviews

Lowest rated reviews
1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

1

I’m trying to replace tools but there is not phone number for Craftsman. They’re all for sears and sears employees are...

Husqvarna and Craftsman Latest Reviews

Recent published reviews
1

I am 72 years of age used this machine maybe 12 times at the most, Now I have a real bad grinding noise like a bearing...

Read all 104 reviews

not happy the part i need is no longer available

Read all 62 reviews

Husqvarna and Craftsman Products and Services

Most reviewed product and services
  • Husqvarna Lawn Mower (25 reviews)
  • Husqvarna Chainsaw (6 reviews)
  • Husqvarna Lawn Tractor (6 reviews)
  • Craftsman Lawn Mower (18 reviews)
  • Craftsman Snow Blower (4 reviews)
  • Craftsman Tool Kit (3 reviews)