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Craftmatic

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $21.8K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Idea of adjustable bed 2
  • Service 1
  • I loved the message portion but that is all 1
  • Excellent 1
  • Bed 1

Customers don't like

  • Poor customer service3
  • Way i was treated on the phone2
  • Salesman2
  • Want a refund1
  • Personnel attitude1
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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 881 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Bed 9
  • Can raise and lower bed 7
  • Nothin so far 6
  • Showroom and product 5
  • Misleading 5

Customers don't like

  • Customer service16
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1364477

I could not compare since I have no knowledge of "SLEEP NUMBER" I can tell you that as far as comfort and reliability Craftmatic is a great bed. their customer service supports it is the worst I have experience especially their sarcasm , just because of that I will advise doing business with the.