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Craftmatic

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Idea of adjustable bed 2
  • Adjustable bed 1
  • Excellent 1
  • I loved the message portion but that is all 1
  • Service 1

Customers don't like

  • Poor customer service3
  • Salesman2
  • Way i was treated on the phone2
  • Personnel attitude1
  • Want a refund1
Delete
  • 1 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $15.8K CLAIMED LOSSES
  • $255 AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 1
  • Not much 1
  • It looks nice 1

Customers don't like

  • Delivery2
  • Deserve a 0 rating2
  • Mistake - no recourse2
  • Poor customer service2
  • Poor service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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