PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and CraftJack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Homeadvisor
CraftJack

Homeadvisor and CraftJack Overview

Total reviews 286 31
Company responses 114 5
Issues resolved 6 1

Homeadvisor and CraftJack Consumer Ratings

Rank
95 out of 334 in Auctions and Marketplaces category
98 out of 334 in Auctions and Marketplaces category
Customer service
106 in category
65 in category
Advertised vs Delivered
100 in category
92 in category
Exchange, Refund and Cancellation Policy
100 in category
66 in category
Price Affordability
134 in category
128 in category

Homeadvisor and CraftJack Rating Details

Customer service
1.2 (171 reviews)
1.5 (16 reviews)
Reviewer's quote

...but nothing was done that was canceled now on 7/29 guy called me and said that he was on his to my house to mow the lawn there was no date for the 7/29 so customer service is crediting me for the month of August any questions please reach out to me 941536****...

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You just can't find that kind of customer service anymore. and one person at a company can make a world of a difference to anyone who believes a single person can't make a difference. Tony has won me over by simply listening and understanding as well as compassionate towards my concerns and has no...

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Advertised vs Delivered
1.1 (153 reviews)
1.2 (17 reviews)
Reviewer's quote

Home Advisor is a slimy company, related to Angie's List and the BBB. They are a parasite to contractors who are sold a bill of goods, and end up getting charged for a bunch of things they didn't agree to. Good luck getting them to go away and stop charging - I've been working on them for 6 months...

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Took $500 out of my husbands account which was all we had left this month for bills and groceries, I cant even get formula right now for my son. This all happened after he had already tried to cancel his account after they took $200 out for leads that were not even real(he would call and theyd...

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Exchange, Refund and Cancellation Policy
1.1 (148 reviews)
1.5 (16 reviews)
Reviewer's quote

...Tried 3x to contact Home Advisor for a refund. Each time, I was either transferred to multiple departments that couldn't help me or hung up on. So, I disputed the charge...

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...The senior manager admitted that i tried to cancel two months ago, and after charging my credit card again, refused my refund. ROBBERY!..

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Price Affordability
1.3 (145 reviews)
1.6 (14 reviews)
Reviewer's quote

...00 the fixed price. I could not find any info or way to contact on Home Advisor's web page for this program. The customer service phone number could leave you holding for 10 min, then tell you to try back, since lines were jammed...

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I am with them now and all it is is a money scheme rather you get the lead or not you are charged anywhere between 19 to $100 for that lead even if you do not get it I am through there right now I made a payment yesterday and already they want $300 and they pause my account until they get what they...

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Homeadvisor and CraftJack Pros and Cons

Pros
  • Wool being pulled over my eyes
  • Website
  • Smooth talker
  • I liked them for leads in the past
  • Account manager peter
Cons
  • Fraud
  • Customer service
  • Suck
  • Feel they are a scam now
  • Horrible deceptive
  • Whole company

Homeadvisor and CraftJack Most Positive Reviews

Top rated reviews
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

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4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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No votes

Homeadvisor and CraftJack Most Critical Reviews

Lowest rated reviews
1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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1

Craftjack would not reimburse me on a few bogus leads i was given, they said that i had too many and that even though so...

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Homeadvisor and CraftJack Latest Reviews

Recent published reviews
1

Home Advisor is a slimy company, related to Angie's List and the BBB. They are a parasite to contractors who are sold a...

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1

Took $500 out of my husbands account which was all we had left this month for bills and groceries, I cant even get...

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1

Paid $489 for a termite inspection while trying to buy our house. Canceled the service 24 hours later because I found a...

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No votes

Need to cancel my service today

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Homeadvisor and CraftJack Products and Services

Most reviewed product and services
  • Homeadvisor Leads (71 reviews)
  • Homeadvisor Cleaning Leads (7 reviews)
  • Homeadvisor Membership (6 reviews)
  • Craftjack Leads (20 reviews)