PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and CraftJack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Homeadvisor
CraftJack

Homeadvisor and CraftJack Overview

Total reviews
195
23
Company responses
114
5
Issues resolved
5
0

Homeadvisor was first mentioned on PissedConsumer on Oct 25, 2012 and since then this brand received 195 reviews. It is 172 reviews more than CraftJack received since Mar 6, 2017. Homeadvisor responds to reviews and communicates with its consumers more often than CraftJack. Homeadvisor customer service team contacts its customers via PissedConsumer.com in 58 percent of cases.

Homeadvisor and CraftJack Consumer Ratings

Rank
52 out of 431 in Auctions and Marketplaces category
76 out of 431 in Auctions and Marketplaces category
Customer service
81 in category
45 in category
Advertised vs Delivered
74 in category
66 in category
Website
96 in category
99 in category

According to consumer ratings and reviews, Homeadvisor ranks 24 points higher in the Auctions and Marketplaces category than CraftJack. People gave Homeadvisor 1.2 stars for Customer service criterion in Auctions and Marketplaces category and it is 79 points higher than the worst rated brand in this category. At the same time, CraftJack was rated 1.5 stars for Customer service criterion in this category and it is 115 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that CraftJack has a higher rating than Homeadvisor. Regarding Website criterion, consumers gave Homeadvisor 1.6 stars and it is 59% worse than other in category. CraftJack however was rated 1.5 stars and it is 61% worse than other in category.

Homeadvisor and CraftJack Rating Details

Customer service
1.2 (119 reviews)
1.5 (12 reviews)
Reviewer's quote

Spoke with Cody from customer service. He was not able to help me with my complaint. His team leader- supervisor was not able to come to the phone...

PissedConsumer1637407

You just can't find that kind of customer service anymore. and one person at a company can make a world of a difference to anyone who believes a single person can't make a difference. Tony has won me over by simply listening and understanding as well as compassionate towards my concerns and has no...

PissedConsumer1644939
Advertised vs Delivered
1.1 (113 reviews)
1.3 (13 reviews)
Reviewer's quote

I get almost 3 calls a day from them at times and on average at least 3 calls a week. I cant get them off my back. Its so outraging and frustrating. It should be illegal for this to happen. Ive asked them to not call me any more but it doesnt stop. Can someone with enough money please sue this...

PissedConsumer1764687

CraftJack has sent bad leads from the beginning. I have tried for months to get them to close my account. They do NOT answer or respond. After months I finally spoke with someone who told me I still had credit on my account and they couldn’t close it. But as soon as the account reached 0 it would...

PissedConsumer1692469
Website
1.6 (107 reviews)
1.5 (13 reviews)
Reviewer's quote

They push down your website as far as possible so a real potential customer will find your company on HomeAdvisor before getting to your site. Now they will sell that lead to you and a dozen others. You would have to have rocks in your head for brains to even consider joining this FRAUDULENT...

Marcelo A

...Doesn't let you do it on their website or app. Can't get anyone on the phone. They don't call you back...

Maxwell V

Homeadvisor and CraftJack Pros and Cons

Pros
  • Initial sales call
  • Wool being pulled over my eyes
  • Smooth talker
  • I liked them for leads in the past
  • Account manager peter
Cons
  • Unqualified leads
  • Them chargeing card after i told them not to
  • Suck
  • Feel they are a scam now
  • Whole company
  • Recieved nothing from thier service

Homeadvisor and CraftJack Most Positive Reviews

Top rated reviews
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

Homeadvisor and CraftJack Most Critical Reviews

Lowest rated reviews
1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

Homeadvisor and CraftJack Latest Reviews

Recent published reviews
1

I get almost 3 calls a day from them at times and on average at least 3 calls a week. I cant get them off my back. Its...

Read all 194 reviews
1

CraftJack has sent bad leads from the beginning. I have tried for months to get them to close my account. They do NOT...

Read all 22 reviews

Homeadvisor and CraftJack Products and Services

Most reviewed product and services
  • Homeadvisor Leads (63 reviews)
  • Homeadvisor Customer Care (15 reviews)
  • Homeadvisor Membership (6 reviews)
  • Craftjack Leads (18 reviews)
  • Craftjack Customer Care (2 reviews)