PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and CraftJack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Homeadvisor
CraftJack

Homeadvisor and CraftJack Overview

Total reviews
222
27
Company responses
114
5
Issues resolved
5
1

Homeadvisor and CraftJack Consumer Ratings

Rank
57 out of 301 in Auctions and Marketplaces category
96 out of 301 in Auctions and Marketplaces category
Customer service
95 in category
68 in category
Advertised vs Delivered
85 in category
76 in category
Website
104 in category
115 in category
Product or Service Quality
103 in category
92 in category

Homeadvisor and CraftJack Rating Details

Customer service
1.2 (136 reviews)
1.4 (14 reviews)
Reviewer's quote

...Trust me I will and have made sure that everyone I have come in contact with is well aware of the poor customer service I have gotten. Matter of fact I may even report them to the local BBB as well as the national/regional BBB. There is no rhythm or reason for this lack of customer service...

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You just can't find that kind of customer service anymore. and one person at a company can make a world of a difference to anyone who believes a single person can't make a difference. Tony has won me over by simply listening and understanding as well as compassionate towards my concerns and has no...

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Advertised vs Delivered
1.1 (126 reviews)
1.3 (16 reviews)
Reviewer's quote

RL appliance repair in Acworh Ga was called to repair my washer. Rodney came out gave my wife an estimate to repair washer. Estimate was accepted and came back on 5-27-2020 with Acutator motor which he installed in the washer. Problem still was not corrected . He stood there for about 20 minutes...

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a chris schuler has an F rating on better business site and has stolen money from people.. never does job but takes their money.. been on local trouble shoot tv station for his bad behavior, his company is HLProperty Services.. just a scam front.eck

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Website
1.7 (120 reviews)
1.4 (16 reviews)
Reviewer's quote

A legitimate contractor's website would have a phone number, most likely a direct local area code phone number (avoid any phishing websites that have a generic 1-800 or 1-855 or 1-833 phone number), other contact information such as an address or an email address, and a license number. Don't fall...

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...Doesn't let you do it on their website or app. Can't get anyone on the phone. They don't call you back...

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Product or Service Quality
1.2 (120 reviews)
1.4 (13 reviews)
Reviewer's quote

...They charge you for leads for things you do not provide as a service. Disgracefully run a company for a Publicly traded organization..

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...Bad customer service..

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Homeadvisor and CraftJack Pros and Cons

Pros
  • Wool being pulled over my eyes
  • Initial sales call
  • Smooth talker
  • I liked them for leads in the past
  • Account manager peter
Cons
  • Fraud
  • Dishonesty and cheating all around with this service
  • Unqualified leads
  • Feel they are a scam now
  • Whole company
  • Recieved nothing from thier service

Homeadvisor and CraftJack Most Positive Reviews

Top rated reviews
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

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4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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No votes

Homeadvisor and CraftJack Most Critical Reviews

Lowest rated reviews
1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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1

Craftjack would not reimburse me on a few bogus leads i was given, they said that i had too many and that even though so...

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Homeadvisor and CraftJack Latest Reviews

Recent published reviews
1

no show for 3 appts to repair laptop lid

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1

a chris schuler has an F rating on better business site and has stolen money from people.. never does job but takes...

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1.1

RL appliance repair in Acworh Ga was called to repair my washer. Rodney came out gave my wife an estimate to repair...

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1

I just had two charges made on my credit card from this company, for a service I never knew existed or ordered until my...

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Homeadvisor and CraftJack Products and Services

Most reviewed product and services
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (18 reviews)
  • Homeadvisor Construction Leads (6 reviews)
  • Craftjack Leads (19 reviews)
  • Craftjack Customer Care (3 reviews)