PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CraftJack and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CraftJack
Homeadvisor

CraftJack and Homeadvisor Overview

Total reviews 33 296
Company responses 5 114
Issues resolved 1 6

CraftJack and Homeadvisor Consumer Ratings

Rank
112 out of 348 in Auctions and Marketplaces category
99 out of 348 in Auctions and Marketplaces category
Website
136 in category
117 in category
Advertised vs Delivered
90 in category
100 in category
Customer service
51 in category
109 in category
Exchange, Refund and Cancellation Policy
67 in category
99 in category

CraftJack and Homeadvisor Rating Details

Website
1.5 (18 reviews)
1.8 (151 reviews)
Reviewer's quote

...Doesn't let you do it on their website or app. Can't get anyone on the phone. They don't call you back...

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A legitimate contractor's website would have a phone number, most likely a direct local area code phone number (avoid any phishing websites that have a generic 1-800 or 1-855 or 1-833 phone number), other contact information such as an address or an email address, and a license number. Don't fall...

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Advertised vs Delivered
1.2 (17 reviews)
1.1 (158 reviews)
Reviewer's quote

Took $500 out of my husbands account which was all we had left this month for bills and groceries, I cant even get formula right now for my son. This all happened after he had already tried to cancel his account after they took $200 out for leads that were not even real(he would call and theyd...

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they charge every lead they send you, billed over 2000$ in 2 months, they say you only get charged for bids won, but there charging for every lead.

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Customer service
1.7 (17 reviews)
1.2 (178 reviews)
Reviewer's quote

You just can't find that kind of customer service anymore. and one person at a company can make a world of a difference to anyone who believes a single person can't make a difference. Tony has won me over by simply listening and understanding as well as compassionate towards my concerns and has no...

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...but nothing was done that was canceled now on 7/29 guy called me and said that he was on his to my house to mow the lawn there was no date for the 7/29 so customer service is crediting me for the month of August any questions please reach out to me 941536****...

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Exchange, Refund and Cancellation Policy
1.5 (16 reviews)
1.1 (152 reviews)
Reviewer's quote

...The senior manager admitted that i tried to cancel two months ago, and after charging my credit card again, refused my refund. ROBBERY!..

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...The customer service person was very nice and gave me a refund..

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CraftJack and Homeadvisor Pros and Cons

Pros
  • I liked them for leads in the past
  • Account manager peter
  • Wool being pulled over my eyes
  • Website
  • Smooth talker
Cons
  • Feel they are a scam now
  • Horrible deceptive
  • Whole company
  • Fraud
  • Customer service
  • Suck

CraftJack and Homeadvisor Most Positive Reviews

Top rated reviews
5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

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5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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No votes
5

I needed a sliding glass door fixed, and I was for a little while, but now its like it was.The customer service person...

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CraftJack and Homeadvisor Most Critical Reviews

Lowest rated reviews
1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

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1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

Craftjack would not reimburse me on a few bogus leads i was given, they said that i had too many and that even though so...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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CraftJack and Homeadvisor Latest Reviews

Recent published reviews
2.8

Olayinka Folayam fixed our backed up kitchen sink. We called on aThusday eve. and he came, on time, Friday. He was very...

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1

they charge every lead they send you, billed over 2000$ in 2 months, they say you only get charged for bids won, but...

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No votes

Not sure if this is the case, but Ive heard that these so called lead generating companies will use bots or, in some...

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2

Used HA out of convenience. Quoted $453.00. Plumber was good, no problems. I had 3 splits in a 1/2 inch copper line...

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