PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CraftJack and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CraftJack
Homeadvisor

CraftJack and Homeadvisor Overview

Total reviews
27
219
Company responses
5
114
Issues resolved
1
5

CraftJack and Homeadvisor Consumer Ratings

Rank
95 out of 300 in Auctions and Marketplaces category
58 out of 300 in Auctions and Marketplaces category
Website
113 in category
102 in category
Advertised vs Delivered
73 in category
82 in category
Exchange, Refund and Cancellation Policy
50 in category
86 in category
Turnaround Time
67 in category
75 in category

CraftJack and Homeadvisor Rating Details

Website
1.4 (16 reviews)
1.7 (118 reviews)
Reviewer's quote

...Doesn't let you do it on their website or app. Can't get anyone on the phone. They don't call you back...

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A legitimate contractor's website would have a phone number, most likely a direct local area code phone number (avoid any phishing websites that have a generic 1-800 or 1-855 or 1-833 phone number), other contact information such as an address or an email address, and a license number. Don't fall...

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Advertised vs Delivered
1.3 (16 reviews)
1.1 (124 reviews)
Reviewer's quote

a chris schuler has an F rating on better business site and has stolen money from people.. never does job but takes their money.. been on local trouble shoot tv station for his bad behavior, his company is HLProperty Services.. just a scam front.eck

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Abuse the disabled by "The supposed PROS". All they have is a bunch of clowns. They send the pro and then the pro charges you again for more. Then you try to get your money back and you have to wait forever. Because they have phony phones from an application. You have to wait and bend your knees...

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Exchange, Refund and Cancellation Policy
1.5 (15 reviews)
1.1 (117 reviews)
Reviewer's quote

...The senior manager admitted that i tried to cancel two months ago, and after charging my credit card again, refused my refund. ROBBERY!..

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They are quick to charge you card for services you haven't received, but will take 3-5 days to refund you when their contractor fails to show for a confirmed appointment and never bothers to call. And when you call Home Advisor for support they do nothing beyond apologize for the inconvenience and...

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Turnaround Time
1.5 (14 reviews)
1.3 (97 reviews)
Reviewer's quote

He just took an interest in my situation which was refreshing and understands that small business owners need a little credit and a little leeway from time to time as far as funding goes. And Tony has been wonderful. The only complaint I would have would be with the phone system which I know...

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...They sent me 7 emergency fence repairs after lunch time ,some 50 miles apart checked total miles was about 235 . this ate up my entire budget . I called them said they would remove some of them...

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CraftJack and Homeadvisor Pros and Cons

Pros
  • I liked them for leads in the past
  • Account manager peter
  • Wool being pulled over my eyes
  • Initial sales call
  • Smooth talker
Cons
  • Feel they are a scam now
  • Whole company
  • Recieved nothing from thier service
  • Fraud
  • Dishonesty and cheating all around with this service
  • Unqualified leads

CraftJack and Homeadvisor Most Positive Reviews

Top rated reviews
5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

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5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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No votes
4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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CraftJack and Homeadvisor Most Critical Reviews

Lowest rated reviews
1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

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1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

Craftjack would not reimburse me on a few bogus leads i was given, they said that i had too many and that even though so...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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CraftJack and Homeadvisor Latest Reviews

Recent published reviews
1

a chris schuler has an F rating on better business site and has stolen money from people.. never does job but takes...

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No votes

Madison lied for *** month, so I would sign up. She said I would only get charged for work that I had worked. Well if...

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1

I just had two charges made on my credit card from this company, for a service I never knew existed or ordered until my...

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2.3

Abuse the disabled by "The supposed PROS". All they have is a bunch of clowns. They send the pro and then the pro...

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CraftJack and Homeadvisor Products and Services

Most reviewed product and services
  • Craftjack Leads (19 reviews)
  • Craftjack Customer Care (3 reviews)
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (18 reviews)
  • Homeadvisor Construction Leads (6 reviews)