PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CraftJack and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CraftJack
Homeadvisor

CraftJack and Homeadvisor Overview

Total reviews
23
187
Company responses
5
114
Issues resolved
0
5

Homeadvisor was first mentioned on PissedConsumer on Oct 25, 2012 and since then this brand received 187 reviews. It is 164 reviews more than CraftJack received since Mar 6, 2017. Homeadvisor responds to reviews and communicates with its consumers more often than CraftJack. Homeadvisor customer service team contacts its customers via PissedConsumer.com in 61 percent of cases.

CraftJack and Homeadvisor Consumer Ratings

Rank
88 out of 471 in Auctions and Marketplaces category
50 out of 471 in Auctions and Marketplaces category
Exchange, Refund and Cancellation Policy
52 in category
79 in category
Website
109 in category
100 in category
Advertised vs Delivered
71 in category
79 in category

According to consumer ratings and reviews, Homeadvisor ranks 38 points higher in the Auctions and Marketplaces category than CraftJack. People gave CraftJack 1.6 stars for Exchange, Refund and Cancellation Policy criterion in Auctions and Marketplaces category and it is 107 points higher than the worst rated brand in this category. At the same time, Homeadvisor was rated 1.1 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 80 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Homeadvisor has a higher rating than CraftJack. Regarding Advertised vs Delivered criterion, consumers gave CraftJack 1.3 stars and it is 55% greater than other in category. Homeadvisor however was rated 1.1 stars and it is 50% greater than other in category.

CraftJack and Homeadvisor Rating Details

Exchange, Refund and Cancellation Policy
1.6 (14 reviews)
1.1 (98 reviews)
Reviewer's quote

...The senior manager admitted that i tried to cancel two months ago, and after charging my credit card again, refused my refund. ROBBERY!..

chris H

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor. Tried getting some of my money back or some things canceled since i didnt know. they said "sure!" I was very happy at first. I said to my self that if every company was this...

Jacob C
Website
1.5 (13 reviews)
1.7 (102 reviews)
Reviewer's quote

...Doesn't let you do it on their website or app. Can't get anyone on the phone. They don't call you back...

Maxwell V

They push down your website as far as possible so a real potential customer will find your company on HomeAdvisor before getting to your site. Now they will sell that lead to you and a dozen others. You would have to have rocks in your head for brains to even consider joining this FRAUDULENT...

Marcelo A
Advertised vs Delivered
1.3 (13 reviews)
1.1 (107 reviews)
Reviewer's quote

CraftJack has sent bad leads from the beginning. I have tried for months to get them to close my account. They do NOT answer or respond. After months I finally spoke with someone who told me I still had credit on my account and they couldn’t close it. But as soon as the account reached 0 it would...

PissedConsumer1692469

Spoke with Cody from customer service. He was not able to help me with my complaint. His team leader- supervisor was not able to come to the phone. Supervisor demanded my information and again left me waiting on the phone. Fifteen (15) min on the phone and no one was able to solve a problem for one...

PissedConsumer1637407

CraftJack and Homeadvisor Pros and Cons

Pros
  • I liked them for leads in the past
  • Account manager peter
  • Initial sales call
  • Wool being pulled over my eyes
  • Originally liked the exposure for advertising
Cons
  • Feel they are a scam now
  • Whole company
  • Recieved nothing from thier service
  • Unqualified leads
  • Dishonesty and cheating all around with this service
  • Customer serice

CraftJack and Homeadvisor Most Positive Reviews

Top rated reviews
5

My experience has been wonderful with craftjack. There are going to be some leads I think they have figured it about...

5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

CraftJack and Homeadvisor Most Critical Reviews

Lowest rated reviews
1

I signed up for Craftjack and paid a $100 deposit. I have received 4 leads that were also sent be by another lead...

1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

CraftJack and Homeadvisor Latest Reviews

Recent published reviews
1

CraftJack has sent bad leads from the beginning. I have tried for months to get them to close my account. They do NOT...

Read all 22 reviews
1.1

I hired North Star Construction from Hawkeye,Texas. They asked for &1000.00 up front to get supplies with. When they...

Read all 186 reviews

CraftJack and Homeadvisor Products and Services

Most reviewed product and services
  • Craftjack Leads (9 reviews)
  • Homeadvisor Leads (61 reviews)
  • Homeadvisor Customer Care (15 reviews)
  • Homeadvisor Membership (6 reviews)